With the advent of COVID-19, many home improvement businesses have had to adjust how they contact and service homeowners. And with Modernize data indicating that homeowner demand for projects is still strong, these days present the unique challenge for contractors to communicate with homeowners in a way that addresses their needs while simultaneously making them feel safe.
* How to adjust your calling practices to support – not sell – your homeowners
* How to account for your customers’ new timelines based on COVID-19
* Creative tactics to work your leads and ramp back up for life post-virus
* How Modernize and CallTools can help your business do all these things today
..And much more!
About Our Partner CallTools
Maximize agent productivity at your call center with CallTools.com’s Predictive Dialing solution. Using a hosted predictive dialer boosts lead reach by 500%, allowing you to contact more leads in less time. Make and receive calls from the integrated Web Phone, send SMS, analyze agent performance in real time with Live Agent Monitoring, keep track of metrics with Real Time Reporting, and more! With the cloud-based Predictive Dialer from CallTools.com, there is little need for extensive hardware and virtually instant set-up.
To learn more and request a free demo of the CallTools, visit CallTools’ website