October 28, 2019
Do not get solar from them I'm paying more for power now then I ever did with just pg$e 2800 roller true up bill worst company ever they should not even get one star
September 25, 2019
i have been trying to get a situation resolved with this company for 5 months and they try to pacify me with little things and getting in contact with them is a real joke. if i was anyone thinking of getting solar from them i would say DON'T DO IT!!!!
September 16, 2019
Very disappointed in this company. It has been 10 + months since I started this process and my solar still isn't turned on. Also promised gift cards and $1000 towards my true up bill, but I am sure that was a sales scam. Do yourself a favor and go somewhere else.
April 16, 2019
Great company with good people, people that want to help you according to your needs not their's. I want honesty in my dealings and i want to get what i paid for... i feel this company has integrity and is people- centered
and i respect that. They have been around for a long time so they are doing something right. So i know my warranty will still be honored in 25 yrs.( thats important)
June 27, 2018
I have been a sunrun customer for a few years now. I got into a 20 year contract with them. I was told my roof would be insured from damage and leaks caused from the solar panels. A beam in my attic directly under the solar panels broke and my roof is sagging right under the panels. I sent pictures to Sunrun and filed a claim. They told me the warranty on my roof was expired and they are not going to fix it. Their engineer approved my roof for the panels and there was no problem before and wouldn't be one now. Would have bought my own panels if I knew I had to be responsible for any damages. The roof warranty was one of interests in the lease but they didn't keep their end. Getting an attorney.