December 17, 2019
The most important part of my review is the personal service this company exhibited. They worked with us through color changes and the professionalism and craftsmanship was awesome. It felt like they were really focused on us and making our house perfect. They showed up when promised and worked steadily until the job was done. They knew their business and offered suggestions when we were stumped or undecided. Gary's initial guidance followed by Jose's team was a delight to work with and that's not easy to say about many businesses. These days you hope you get what you pay for and we certainly did. Although pricey, we highly recommend the company for both the product which looks beautiful on our house and the service.
October 29, 2019
We had the exterior coating done about a month ago and we are very pleased with the work 360 Remodeling Burbank did. The sales persons ( Michael A and Michael Z ) were very professional and provided us with the description and cost of the job prior to performing the work. Additionally, the foreman Jose S, was very helpful, professional, knowledgeable and the quality of work was awesome. Also Jose did the walk around inspection upon completion of work with us and while the work was being done. They did an awesome job and would highly recommend them. We received a lot of compliments from our neighbors. We would use them again for future work.
October 17, 2019
Good Experience. Answered all questions and also learned about things to look out for.
October 1, 2019
The roof was completed in a timely manner, installed correctly and with a high quality product at a reasonable price. Everyone who worked on the project was very friendly and informative. My husband went to the roof with the inspector for finally inspection. The inspector even indicated that the job was excellent.
We love our new roof.
September 18, 2019
We had our entire exterior repaired and repainted by these folks. Their work was meticulous and professional. They kept us fully informed, appeared every day, and completed the job in less than two weeks. Weeks after the job was completed, we discovered an issue with our HVAC system that they had apparently caused. They immediately took responsibility for it and fully paid for its repair. 360 Remodeling displayed integrity and honesty in every aspect of this job, and we would recommend their services to anyone.
April 24, 2017
From start to finish everything was done professionally and with the intent to satisfy our needs. The sales person was understanding to what we were looking for and budgeted for and the installation staff was friendly and worked diligently. Overall I am happy we went with 360 remodeling and would definitely use them again for other projects.
February 25, 2016
First of all this company was referred to me and my friend was very happy with their service so I was optimistic. A salesperson who only had Will on his business card came and did a thorough presentation with samples of their windows. He showed me credentials of the company and all the good reviews they had. That's where the positive ended. He then proceeded to take measurements of my windows and wrote down a quote on a yellow pad. On top of that, he said the discounted price was no longer available after he walks out of my house. I found this sales technique to be incredibly unprofessional. Other contractors I called presented a written, well laid out proposal and gave me time to consider everything before making a decision. This sales person made it clear the discount he was giving me - written by hand on a yellow pad - was only good while he was in my house - he said this was being done because his time with me takes him away from other potential customers. When I first called to schedule an appointment, Frank, the guy I spoke with asked if there was a husband who would be with me when the sales person came to my house. I would like to believe this almost coercive sales technique is not due to gender bias, but it almost feels like it. Very disappointed with this experience.