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Bighams One Hour Heating and Air

  • 44 Years in Business
  • Accepts Emergency Requests

About Bighams One Hour Heating and Air

One Hour Heating & Air Conditioning(R) is currently ranked by Entrepreneur magazine as one of the top 500 franchise companies (#150) and we are the #1 Franchise in the HVAC services category (2014). Franchise Times ranks us as one of the top 200 franchise chains in worldwide sales (#164 for 2013). Complete satisfaction with our heating and air conditioning services and technicians is 100% guaranteed. The on-time guarantee is one of the best in the country, and is backed by heating and air technicians that are trained, skilled, and experienced to exceed your expectations and needs. You will never be kept waiting. "Always on time...or you don't pay a dime" is our guarantee.

  • Accepts Emergency Requests
  • Accepts Credit Card
  • Accepts Debit Card

Services

Heating/Cooling

Hours

Mon
9:00AM – 5:00PM
Tue
9:00AM – 5:00PM
Wed
9:00AM – 5:00PM
Thu
9:00AM – 5:00PM
Fri
9:00AM – 5:00PM
Sat
Closed
Sun
Closed

Promotions offered by Bighams One Hour Heating and Air

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Homeowner Reviews for Bighams One Hour Heating and Air

4.0
4.7
6 reviews
Showing 1–6
Review by Greg M.
October 11, 2019
Experienced and responsive team. Everything went exceptionally well from quote to installation.
Review by Dane E.
October 8, 2019
Bigham's One-Hour Heating and Air Conditioning installed a new central air and furnace system in 2015, and did a great job. In September 2019, during the annual central air Home Protection Club (HPC) visit, I mentioned that my central air seemed to be struggling to keep my house cool. The Bigham's tech found that I was a full pound low on R-410A refrigerant; installing more refrigerant lowered the plenum temperature by a full 10 degrees, and now my central air has no problem keeping my house cool.

The bad news was that the Bigham's tech advised that he would have to charge me $378 for the refrigerant. What? Almost $400 for just one pound of refrigerant? On a four-year old system? But, I authorized the charge.

I then followed up with Bigham's One-Hour Heating and Air Conditioning; Why wasn't this handled as a warranty repair, at no additional cost? My central air came with a 10-year warranty, after all.

Bigham's reviewed my query, and advised that this should have been a no-additional-charge warranty repair. A refund will be processed.

So, kudos again to Bigham's One-Hour Heating and Air Conditioning. They rectified the problem. Well done to Kathleen (Kat) Gillett and Chris Gentry of Bigham's. This is one reason why Bigham's is Diamond Certified.
Review by Susan H.
September 17, 2019
Great service and communication! Mike Lewis, our field supervisor, did a great job explaining our options and helping us find the right fit for us...which was not the top-of-the-line! No pressure or up-selling. Then Chris and Dylan, who did the installation, were wonderful to work with...friendly and professional. We even got a text and email, with photo, before anyone arrived at the house...and we could track where they were and how soon they'd be here. A 1st class company!
Review by Debbie B.
August 16, 2019
We had an awesome service tech!!! Our A/C quit today. Our house was 97° and rising with the outside temperature at 108°. Fortunately, we were able to get Same Day service! Thank you Ryan Philips for being so dedicated to your job! He was very friendly, kind, and professional. He stayed until he got it up and running, even though it was getting late. Thank you so much!!!
Review by Linda H.
June 13, 2019
Alice and Chris were wonderful! Explained everything! Professional, polite, and very nice. A pleasure to work with.
Review by David L.
August 18, 2019
Modernize Verified Job