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SunKey Energy

  • 3 Years in Business

About SunKey Energy

Temporary SunKey text

Services

Solar

Hours

Mon
9:00AM – 5:00PM
Tue
9:00AM – 5:00PM
Wed
9:00AM – 5:00PM
Thu
9:00AM – 5:00PM
Fri
9:00AM – 5:00PM
Sat
Closed
Sun
Closed

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Homeowner Reviews for SunKey Energy

0
4.6
5 reviews
Showing 1–5
Review by Stan S.
October 17, 2019
I might actually give them 3.5 stars. I had a very mixed experience with SunKey. They were 4 months late installing my system. OTOH, they did pay my electric bill in the interim, which was more than fair. During the installation process, they often did not show up on time or at all on scheduled days, causing me to wait around all day for a no-show - or they would show up at 4:30 pm and work for half an hour. The critter guard had to be redone a couple of times due to large gaps in the coverage. They broke 7 concrete roof tiles during the installation, which they did eventually replace, although it took two appointments to get done.

I got a good system in the end, but it was not optimized for the billing structure of IREA, which charges rooftop solar users for peak power usage. It should have had some east and west-facing panels to mitigate peak loads, especially in the summer afternoons, instead of only south-facing panels which maximized total production. This is not entirely their fault because the algorithm IREA uses to charge rooftop solar users is intentionally complex and it requires considerable analysis to determine how to minimize the demand charges.

I did not find SunKey to be very responsive to my calls and emails once the contract was signed. It took a month for them to respond when one of my micro-controllers went bad. OTOH, they did replace it under warranty once they finally responded. Part of the problem may have been their scheduler who has been replaced. Since then, they have been more responsive. Most recently, I had a problem with the enlighten display matching the actual panel outputs and did get a quick response.

They did respond fairly quickly when I reported a suspected roof leak (not their fault) and when an electrical problem surfaced in the main panel after the worked on it (only partly their fault, but I had to get another electrician to fix it).

Other neighbors have been satisfied with their service, especially lately, so I cannot say they are bad, just could have been better. Everything works fine, but it did take a few iterations to get it right.
Review by Riki T.
August 6, 2019
We had Sunkey install our solar panels two years and we could not be more happy. Sunkey was easy to work with and continues to be very attentive in their monitoring of our system. We highly recommend them.
Review by Savant H.
August 6, 2019
We have worked with SunKey Energy for the last 4 1/2 years and have been extremely pleased with their service and their product. We had an issue on a solar panel and never even knew about it until they came over to fix it when it popped up as a problem on their system. Excellent Customer Service!!!
Review by Shari L.
July 10, 2019
I worked with Alex and Chelsea before install. The guys doing the install were awesome and worked so hard! Super happy with my experience.
Review by Eric J.
June 30, 2019
Chad did a great job educating me on solar and I never felt pressured. This small, local company carries great manufactures (for both panels and inveterers) and was priced favorably against larger competitors with lesser offerings