May 4, 2021
Bobby Pence was very.courteous and knowledgeable. He explained everything and showed me the problem areas. He quoted all possible repair prices which allows us to make a well informed repaid/replace decision. Excellent job Bobby
April 7, 2021
JARED, you make your Father proud. Quite honestly one of the best technicians in any industry I have ever met. He was extremely through, patient and explained the technical issues in English so I understood all the issues. Have extreme confidence in the installation team who will be replacing my unit to be as impressive as Jared, the bar is set high guys! Glad to say One Hour is my NEW friend.
March 31, 2021
Fred Gilbert and his team did an outstanding job on the installation of my two heat pumps. He is thorough and meticulous. He follows his procedure that ensures each step of installation is correct before he moves to the next. After start up he also ensured running parameters (such as refrigerant charge) were on target vs. assuming the unit was charged properly at the factory. I would highly recommend Fred for a heat pump or air conditioner replacement.
March 17, 2021
Our Technician, Son, did a terrific job servicing our heater prepaid maintenance. He was punctual, courteous, professional and great with our two dogs. We like him so much that we've requested that he is the one assigned to service our a/c this summer!
March 9, 2021
I am pleased with the results. A power outage hit while the heater was working, and it tripped some switches. The issue was determined and resolved in less than 10 minutes, and he remained for a longer period to ensure that the system was working properly. I am very pleased with this service I received.
February 8, 2021
Seth D from One Hour did a great job. Very professional and courteous and extremely thorough. Actually having him come back to install the part needed. Very happy with the service I got.
Just had Chris do maintenance on my furnace. Great job. Very professional and courteous. This is Dec 17. Would definitely have him come again. Very happy.
Jason Conard fixed my furnace very quickly. He listened to me and diagnosed the problem right away. He had the part so the fix was easy. VERY impressed. Thank you Jason.
Andrew did a great job on my AC maintenance. Very thorough and professional. Would be happy to have him come back.
Bob Bates did maintenance on my furnace. He was professional, polite and thorough. Gave me a copy of results. Happy with the service. Thanks.
Bart Richard was great. Furnace not working. He diagnosed the problem instantly. Checked to make sure that was the only problem. Part was in stock so he actually went and picked it up. Installed in about 5 minutes. I now have heat. Thanks Bart!! Very happy with the service.
December 24, 2020
Josh did a great job! He was friendly, courteous, helpful and respectful. He worked quickly and explained what he found and what to keep an eye out for down the road. I appreciated his explanations. He said the filters didn't need changing, so he didn't change them. I asked him about the length of the warranty and he looked it up right away so I could take a picture of it. I really appreciated that.
December 2, 2020
Very good service and polite. I recommend this company for everyone to try.
November 27, 2020
Tom Miller was very friendly and professional and respectful of me and my property. Tom's furnace PM was very thorough and done in a timely manner. He was patient with all of my questions and answered them to my satisfaction. I have been using One Hour for many years and I am always satisfied with their technicians and services.
November 25, 2020
Great technicians who are professional, provide great service, and know their stuff. All the technicians That have come to my house have been great. They do a twice a year maintenance checks before winter and summer as part of the Comfort Club. With membership you also receive 20% off any repairs. I have found them to be honest in their work and straight up with pricing on service and repairs. The company also invests in their technicians by providing ongoing training and refresher courses so they are up to date on everything. I feel very comfortable taking their advice on heater/ac maintenance decisions. The heater went out and they came out the same day I called.