January 25, 2020
DESIGN CONSULTANT TONY DYER DID A GREAT JOB EXPLAINING ALL THE PRICING OPTIONS AND DETAILS OF THE CONTRACT.
INSTALL FIELD SUPERVISOR JOSH MORAN AND CHRIS DID A GREAT JOB INSTALLING THE HEATING UNIT. INSTALLATION AND CLEAN-UP WAS VERY PROFESSIONAL. JOSH WENT INTO GREAT DETAIL EXPLAINING THE OPERATING PROCEDURES OF THE UNIT, AND REPEATEDLY ASKED IF I HAD ANY QUESTIONS OR CONCERNS.
I WOULD HIGHLY RECOMMEND "PERFECT PLUMBING" TO ANYONE NEEDING THEIR SERVICE.
January 24, 2020
1/24/20: Extremely pleased with my new Bryant heating and cooling systems installed by Paul and Nick! Professional, knowledgeable, and finished ahead of schedule - excellent work done and highly recommended!
Had another excellent experience with Perfect Plumbing. Ryan Kennedy did an exceptional job installing a new water heater and softener. Prompt and courteous service, highly recommended!
Excellent experience - on-time, professional service. Needed quick AC service and Albert provided it. Highly recommend.
January 18, 2020
Steve was very nice and very helpful. He really knew what he was doing and successfully unclogged my bathrooms. He also gave me great information about future services that I will be needing soon. I would recommend him and this company in a hot minute. Thank you to Steve and and Perfect Plumbing! He deserves a raise!
December 26, 2019
Trevor Williams was awesome. The original call was to determine why water was not flowing to dishwasher in our recently purchased home. Took 2 seconds to identify that two valves under sink were not turned on.
Asked him to educate me on the hot water and water softening system, which he did. He explained why I needed a hot water circulation pump, because it was taking too long to get hot water to certain parts of the house. I agreed to have pump installed and I am very happy with the final result. Get hot water in a heartbeat throughout the house I also agreed to sign up for member program for future maintenance and service. Great customer service and Trevor was a gem.
December 7, 2019
Very quick response as far as setting an appointment time the same day I called, within a couple hours. Ryan was great as far as explaining all my options and which would be best for my house, and was flexible when it came to the actual replacement of our water heater needing to take place the next day due to our own prior time commitments. He would have installed the new water heater the same day all during one appointment had we have had the time. Next day is was completed expediently and we had hot water again!!! Great service, very informative and professional.
November 6, 2019
Armando did an excellent job. He came out right away, and fixed the issue in less than five minutes. I look forward to having him come back to do our furnace tune up this season. I'm a huge fan of Perfect Plumbing Heating and Air. They are always professional, courteous and do a fantastic job. I highly recommend getting their service plan.
November 1, 2019
These guys are awesome!! Kasey came out and assessed our situation asap and walked us through what we needed - guy really knows his stuff. Ryan and Josh are a hoot. They fixed us up super quick and the end result is great. Top notch employees guys
October 24, 2019
I was referred to Perfect Plumbing by my daughter, who uses them at her place of business because they are reasonable and very dependable. I called their office one afternoon and, sure enough, Danny came the next morning and was very polite and helpful. No complaints here! I would recommend their service and will definitely call them again if I need a plumber! The receptionist was also pleasant to talk to and it sounded like she actually likes her job, which isn’t always the case in customer service these days!
October 14, 2019
Brandon came by for a service call and was able to show via photographs where my system had serious problems and was not safe to run. (I had been aware that there were issues in the past.) We explored options and I decided to replace my system which is old. Scott, the designer, came and did a thorough analysis of my home to determine which unit would work best for me. I am more than impressed with the level of knowledge both men showed about my home with all its idiosyncrasies. Brandon and Scott are personable and courteous—a great team. Since I am going away for two weeks Scott arranged for technicians to get the unit in before I go. Above and beyond the call of duty! I highly recommend Perfect Plumbing and Heating!
September 18, 2019
Initially, I had some trepidation about my appointment with Perfect Plumbing. They were unable to commit to a 2hr or even a half day window so I knew I would be "stranded" for, perhaps, an entire day. As the day grew toward evening, I suspected they might not get to me. They called and apologized and offered to waive the house call fee and promised to arrive at 8:30 the following morning. Not an auspicious start, right?
The next morning the technician arrived promptly and introduced himself. Dan's one of those people you immediately like and trust. Having done minor plumbing tasks, I was pretty sure I knew what the issue was. Dan basically agreed but still gave me 2 estimates in case the problem was more extensive than we could see. I agreed to the prices and he proceeded to use the easier solution and I now have a freely flowing kitchen sink.
I've been pretty fortunate in finding skilled, honest, and nice people to help me maintain my house and I can now add Dan C. to that list. He took what could have been a negative experience and completely turned it around. I won't hesitate to call Perfect in the future and, of course, I'll request my new friend, Dan.