June 28, 2020
Lauren was really friendly and helpful in the beginning to get us set up for an appointment.
Mike E. Representative came out to go over what windows we were looking at and took some measurements. He was very nice, outgoing, funny and a real pleasure to work with. We hit it off right off the bat. And he was very knowledgeable in the product and answered all of our questions without hesitation. The price was perfect. Now on to getting them installed in a few weeks... Will update review then. So far we are very happy!
June 25, 2020
I had wanted to replace my home windows for some time but never came across a company I was satisfied with until I came across, WindowWorks. Their prices were very reasonable, everyone I spoke with was professional, and the service provided along with the materials used were great quality!
And Karen did a great job wrapping things up for us! Keep up the good work guys!
June 24, 2020
Extremely fast install! (Once they arrived due to virus shutting them down a while)
The 2 installers were extremely professional and worked like a well oiled machine. I bbq'd and had a hard time getting them to stop and eat but I succeeded.
The follow up by Samantha Steady was professional and appreciated.
The only downside was the hard sell tactic by the first salesman who came out, not at all professional. The followup by the sales manager sealed the deal.
June 23, 2020
We are very pleased with our new windows. Everyone on the project was competent and helpful. The entire team was first rate. Mike Cook explained the project thoroughly. John executed precise measurements. The installation team of Chris and Robert was prompt and professional. The follow up inspections of Dave and Hector were on time and on point. Michelle Ortega in the concierge department was especially helpful throughout the entire process. We have windows that are secure and beautiful!
June 18, 2020
From the initial in-home appointment to learn about the products, through the actual installation and follow-up calls, we have received exceptional service from everyone at WindowWorks. They were even less expensive than the other quote we received. The installation was delayed due to the shelter at home orders but they still coordinated with our village to get the building permit. Once they were allowed to come out, they were here. The installers were friendly and did a fantastic job. They really took care to get the patio doors in perfectly. They even followed all CDC safety steps. They cleaned up everything. Our doors look great and work really well. It was great having Samantha call and check on everything along the way. She even called a few days after the install to make sure we were happy with everything. I already have recommended WindowWorks to a friend and will be calling them again to install some windows and a new front door.
June 18, 2020
The windows make my home look much better. I hear much less noise from outside since the windows have been installed. Also before installation, I could hardly feel the central air, now its too cool in the rooms. The staff is so nice and accommodating, Samantha answered every question I had and catered to every request I made.
June 17, 2020
We had our new windows from My WindowWorks installed on June 6, 2020. We were scheduled for June 18, but they had an opening and called to see if we were available to do it sooner. I said, "Great, the sooner, the better"!
Damien and his partner (sorry, I don't remember his name) were here right on time at 8:00 am and work diligently until 5:45 pm. They were fast, competent and answered any questions we had. They cleaned up after themselves so you wouldn't have known what had went on all day, except we had bright, shiny new windows when they left!
Samantha, from the office, was very organized and on top of organizing everything. Thank you, Samantha!
Thank you, My WindowWorks.
Thomas and Susan Nolan
June 14, 2020
I have used this company before and were happy with them. The first time we replaced 4 windows on the first floor and saw a big difference, partly because anything that was newer was going to make a world of difference. But with that being said I started to replace one window before contacting them that I bought from the local home improvement store, and window works windows blew that one window out of the water and that was why we decided to replace 11 windows upstairs. The old windows we had would heat the upstairs so much that it was hard to sleep. The new windows they had put in made a HUGE difference. Michele Ortega from the concierge department was fantastic and helped me through out the process. I am super happy with this company and the workers who installed them. There was only two of them because of this crazy pandemic we are in but they finished in like 6.5 hours and did a fantastic job. You won't be disappointed.
June 14, 2020
WindowWorks did an exceptional job. From the salesmen to the work being done was very professional. I placed my order and everything was going fine. After the order was placed, me and my wife decided to change one window to are order, this is when I called and started working with Michele Ortega. She not only changed the order but took control of my project. Michele would keep me informed with the progress of the windows, setting the times for installation and follow up after the work was done. The installation crew was very good. If I had any questions or concerns they would stop and give me a detailed explanation. They cleaned up inside and outside of the house. When they left there wasn't a trace that anyone was there. I had a minor issue with one window and screen after it was installed and Michele told me everything would be taken care of, and it was. All in all very nice job by WindowWorks.
June 8, 2020
We had a top notch experience with this company. Michele Ortega kept us appraised of the status of our order...even through the covid19 shutdown. She was always pleasant and professional. Our installers, A&X Construction were excellent. They really knew their job and answered our questions as the process went along. Our salesman, Tom, was thorough and knowledgeable. However that portion of our experience took quite a while to complete. I didn't mark 'good value' because we didn't do our homework and I cannot compare pricing with other companies. The materials used are all high end, but also expensive. Definitely recommend Window Works.