Family-owned and -operated since 1996, WindowWorks has gone through an evolution to become the respected home repair company it is today. Two brothers founded the company after years of working with their father, a master carpenter. They knew they wanted to fix people's homes with the same quality work their father instilled in them.
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November 17, 2020
The secondary lock on our patio door broke recently and I contacted My WindowWorks to set up a repair. Michelle was great in making sure they had the proper replacement lock and getting the appointment scheduled, and Paul was quick and professional in repairing the lock. Michelle followed up shortly after the appointment to make sure everything was completed to my satisfaction. Great company!
October 12, 2020
The service that we received from all involved was exceptional. Michelle was very helpful in setting up our appointments and making sure everything was completed in an acceptable manner. Paul was very knowledgeable and answered any and all questions we posed to him. In the end, our windows turned out great. We won't hesitate to come back to Window Works for more windows in the future.
October 11, 2020
We had some initial issues with our order but Julie Negri at WindowWorks was incredibly helpful in resolving the issue. The door is beautiful and we are so glad we spend the extra money to get the built-in blinds! The basement block windows look really good too. I will say I wasn't thrilled with the installation contractors. The door initially didn't close properly, they brought the wrong flashing color and left glass pieces all over our basement floor. Julie tried to help us rectify this problem but I would definitely like to see them use different installation contractors because we weren't very happy with their work.
October 2, 2020
I had new windows installed throughout. Window Works was very professional and did a great job. They were on time and left my home clean. I would absolutely recommend them.
October 1, 2020
The customer service is ABSOLUTELY OUTSTANDING! MICHELLE ORTEGA went above and beyond with assisting me with my problem! MICHELLE ORTEGA definitely was professional and incredibly helpful. Thank you so very much, Michelle, for ALL your help!
October 1, 2020
I absolutely love my new windows from WIndow Works! The father and son team who installed them were very professional. They arrived 10 minutes earlier than originally slotted for which made me happy. They were very clean and courteous. All of my questions were answered immediately with professionalism. Samantha Steady called multiple times to inform me of the progress of my windows and to see how my experience with installation process went. I highly recommend Window Works!
September 30, 2020
Samantha has been ideal with followup. Often you make a purchase and it stops there... but not here. The quick response, commitment to me as a client and professional diligence made this a smooth process. Samantha responded most often within the day/24 hours for answers, guidence and all the details involved. I appreciate the communication as personal vs automated. They completed 13 windows in scheduled time as promised. Additionally, they took care of permits, approvals and kept the job on track. Both installers were amazing as well. They stayed on task, kept the work areas exceptionally clean and were skilled at their work. It was evident they take pride in what they do. As a Real Estate Agent, I noticed many Clients were using Window Works sharing their experiences and satisfaction with me. My Clients do their research and are careful in their choices as time is valuable and customer service paramount. It was always positive feedback. For this reason, I made the choice and very happy that I did.
September 27, 2020
Dave was definitely on time and replaced window. He also replaced a screen that had been damaged. Michele was my contact at WindowWorks and notified me when the repairman would arrive and then followed up with a phone all to me asking if the repair had been complete. Both Dave and Michele were professional and polite.
September 26, 2020
Great service from beginning to end installation was unbelievable to see how efficient they were. Great sales, Michelle your awsome !!!!!!!! Thanks for all you have done to make this a GREAT experience. Love my new windows!
September 26, 2020
Great work! Vova and Michele were very efficient and professional in processing our door repair. Everything was covered under warranty and repair was scheduled in a timely manner.