November 19, 2019
On time professional installers. Excellent customer service; no high pressure sales tactics.
November 1, 2019
Window Works did a great job installing my new front door. The sales representatives were very knowledgeable about their product and arrived on time. The installers did a wonderful job installing my front door and were very careful to protect the hardwood floor in my foyer. The installers added extra insulation around my front door and my new front door fit the front door space perfectly. The door arrived ahead of schedule and I couldnâ€™t be happier. I selected Window Works because of the transferable lifetime warranty on the front door and because there is always a Window Works foreman overseeing the job. I also liked the fact that Window Works has an excellent rating with the Better Business Bureau and excellent Google reviews. I also liked the fact that Window Works provided a free estimate and did not pressure me into signing a work contract right away like other contractors did. I went to some of the big box retailers and they charge a 145 dollar measuring fee and their doors are not painted or primed and their doors do not have as good insulation. The big box retailers also do not provide custom fit doors. The representatives at the big box retailers also were not very knowledgeable about their doors. I am really happy I decided to go with Window Works for my front door installation. I also contacted other contractors besides the big box retailers and Window Works but they did not have very good reviews from the Better Business Bureau. I definitely made the right choice when I chose Window Works for my front door installation.
October 26, 2019
Ty was extremely helpful. He went out of the way and completed additional checks to ensure that all the doors were aligned. No wonder Window Works is known for their Customer Service... it because of they have employees like Ty. Thank you so much Ty!
October 3, 2019
My husband and I were very pleased with how professional the window installers were. They came to our house at the right time and they got to work immediately. We were also happy with the fact that they cleaned up after themselves and left no mess. We had a question about how to lock the windows a short time later. They sent a guy out who answered all of our questions and showed us what we needed to know to properly lock the windows. We are very pleased with the customer service we have received. We believe that the quality of the windows is very good for the price that we paid. We would recommend them to anyone who is considering purchasing windows.
October 1, 2019
Professional sales and installation teams. Concierge services throughout the process to answer all questions you have and provide status of activity. I would highly recommend. Finished product is beautiful. Having these new windows has already provided a quieter home because it is well sealed. No more drafts. Hardware invisible and has nice lock near bottom base of window for the casement windows. For my village, Window Works managed the detail of getting the permit which is included in their price quotes. Quotes I received from other window companies did not include management of the work permit and was told I had to do it. Which by the way did not lower their quote compared to the ease of service from Window Works from start to finish. I will definitely being doing business again with them when I get new doors.
September 9, 2019
Installation of 11 windows was completed today. The guys came right on time, took the time to lay down tarps to protect everything and proceeded to install the windows. They were very efficient and didn't mind me watching over their shoulders (although I chose not to get on the ladder). The windows work well, follow up by Samantha and Greg was very much appreciated. With winter fast approaching I am eager to not experience the drafts that we had last year! Thank you WindowWorks.