February 2, 2020
I recently had annual service done on my furnace. Curtis B. did a fantastic job! He informed me of everything he was doing and very willing to answer any questions. Very honest in his assessment of my furnace so it will continue to work for years to come. I've been a club member for a couple years and satisfied with all technicians who have provided service.
January 20, 2020
Tyler showed up within a hour of me contacting the company and was very nice and professional. My service fee was waived and since it was something super simple Tyler completed the task as a courtesy. Tyler stayed to make sure my thermostat worked and heat came on before leaving. Overall, Tyler is a great asset to the company and I will definitely use you all service in the future and refer my family and friends. Thank you again!!!
January 7, 2020
Both Joe and Tom were amazing. Was not an easy job since we have an old house that not only needed repairs but brought up to code. They were professional and friendly. They were great about explaining everything and answering my questions. They cleaned up their work area as well. I really appreciated the follow up call from the office as well to make sure everything was completed to my satisfaction. Thanks guys I am definitely going to recommend you in the future!
January 3, 2020
Excellent service. Sam K, showed up on time which is awesome. He then immediately assessed the situation and was able to provide me with an estimate. He completed the job quickly and answered all of my questions. The customer service when setting up the appointment was great as well. I called and provided the time I would be free (which is a limited window) and she said no problem and was able to schedule me. Very polite, very nice. Overall great customer service.
January 2, 2020
That was the most hassle free and pleasant customer service I’ve experienced in a very long time. The receptionist was very sweet and our plumber Israel was there in less than 15 minutes from the time we called. He was thorough and knowledgeable about the issues we were having and what we can do to prevent problems in the future. I would definitely recommend this company if you want to get an affordable yet quality service.
November 7, 2019
My technician Tyler was punctual, professional, and very thorough! Tiger Plumbing was recommended to me by my coworker and has not disappointed. Every encounter I've had with the company thus far has been top-notch...even the simplest of details like the reminder email I received which included a biography of the technician. Highly recommend Tiger Plumbing!
October 7, 2019
Ralph B. is fantastic. We have a boiler over 100 years old. Tried to turn it on and got nothing. He diagnosed the problem. Found gas leaks we didn’t know about. Gave us some ideas about replacement and was just a genuinely great guy. I could not recommend him highly enough. Extremely satisfied with him and Tiger as a whole. We are meeting tomorrow with their comfort team to discuss further options.
October 3, 2019
Marc B was a great technician that resolved issues with the water heater that was to be installed as I had been told by a previous rep that what I was requesting could be done when in truth it could not be done with a standard heater. Marc contacted his boss to get approval for the changes and they were done with little inconvenience or cost to me. He, Jeremy and Tremaine were polite, respectful and worked well together. Kudos for solving my issue.
September 30, 2019
This review is for work done for me, Johnny Peterson, Logan came to perform work on my Hot Water Heater. He was friendly, professional, and very knowledgeable. He deserves more than Five Stars but that is all I can give. Tiger has been the service provider for my home for years and I have never been anything other than satisfied with their professionals including their very friendly and responsive customer service team. Great work, Great company.
September 26, 2019
We were privileged to have the field manager, Ryan, at our home for estimates for some changes. We explored all possibilities including their club. We agreed to all of Ryan's recommendation. Ryan is professional, respectful and friendly. We are getting gas lines and electrical lines moved and installed at a reasonable price. We want to especially thank Ryan for helping us make decisions we thought about for years. 6 STARS