The Payne Company

  • 65 Years in Business
  • Licensed

About The Payne Company

The Payne family business originated in 1956 when R. B. (Bob) Payne and son R. W. (Bill) Payne formed Payne Plumbing and Sanitation Company. In utilizing the basic business principle of providing quality service at a reasonable price, and always remembering that customer satisfaction is our most important goal, the business rapidly grew. By 1970, heating and air conditioning services were also offered by the company. In 1984, with the steady pace of increasing business, the company name was changed to The Payne Company in order to reflect the many services the company provided. As the service business continued to grow, Payne Mechanical Services was created in 1988 and is a vital part of the corporate structure. This division is responsible for all service segments of our industry, providing startup, maintenance, equipment replacement, warranty, and regular service calls. A LINC commercial HVAC franchise has since been added, providing the ability to offer complete guaranteed preventative maintenance programs for all HVAC equipment. Our Mechanical Contractor division performs larger mechanical projects on a design/build, plan/spec or negotiated basis. We provide mechanical construction and service of the highest quality, and with timely execution for a fair price. Such projects include schools, hotels, office buildings, apartments and medical buildings.

  • Licensed
  • Accepts Credit Card




8:00AM – 6:00PM
8:00AM – 6:00PM
8:00AM – 6:00PM
8:00AM – 6:00PM
8:00AM – 6:00PM
8:00AM – 6:00PM

Promotions offered by The Payne Company

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Homeowner Reviews for The Payne Company

9 reviews
Review by J G
January 29, 2020
Excellent work. Tech also ensured my sprinkler system was winterized after completing backflow testing.
Review by ill D
January 24, 2020
Great service company, servicemen well informed, polite, only do what is required to get problem into a working original state.Have used several times and well satisfied .bill
Review by Ryan R
December 12, 2019
Technician arrived at the scheduled time. Reviewed and checked out the roof top unit quickly and efficiently. Determined what the issue was and presented the issue and the proposed solution clearly so that we understood what is happening. He informed us he would be going to the supply house and would return as soon as possible to make the repair. He returned within the hour and was able to make the repair the same day. He then checked with us to make sure everything was ok before he left. We appreciated his professional attitude, presentation, and appearance.
Review by Michael A
November 18, 2019
We have had a Payne Mechanical service contract on our heater and air conditioner for about six years. The last two service technicians have arrived at our home, knocked on the door or rang the doorbell, and I have opened the door, but the representative did not introduce himself or provide the name of the company. For all I know, he could have been anybody. I believe Payne should train these representatives with some customer service skills, such as their name and company name. They may be outstanding technicians but they need to learn the basic courtesies when arriving at a customer's residence.
Review by J W
October 23, 2019
Awesome service. From the first call to the job was done They were on time did the job great and very friendly. I will use them from here on out. Thank you all.
Review by Patty S
August 26, 2019
OMG! Payne Mechanical is the best. We had mystery piping and could not figure it out. The Payne guys came and used their up to date tools and found our lines for us. Thank you guys and the Payne staff. Everyone is very professional and courteous. Will tell all my friends.
Review by DV O
July 28, 2019
Excellent staff, technicians and follow up! Their prices are better than all others we checked into for a full AC/heater for our home. And they're doing more work than the higher prices to help us out. They are also good to us Military and retirees.
Review by Ginger R
July 12, 2019
We LOVED our experience with Payne. They installed our new ac system. Their technicians were on time, very respectful and worked quickly. The Payne company made purchasing our new unit easy and stress-free. The financing application was done over the phone and we received the results within thirty minutes. The office workers also treated me great on the phone. We are very happy with our decision to use the Payne company.
Review by Ray J
May 23, 2019
We have used Payne Mechanical for many years including installation of two central units. We have always been extremely satisfied with their prompt response and thorough job. This time, however, my wife noticed after the technician has left that he had tracked mud into the house and left several parts which obviously were no longer being used inside the closet where the unit is. I deducted one star for this although I would normally take off more for tracking mud in but the company has done such a stellar job in the past I only felt that the deduction of 1-star was appropriate. We will continue to use Payne for all our heating and air conditioning needs.
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