January 22, 2020
Completely unprofessional. Appointment scheduled from 5-7pm window and no one ever showed up. Live in gated area visitors/contractors just press call box, provide address of service, and are let in by security—when we called around 6:45 to see if this company was still coming for appointment, Jimmy was laughing in background with female and was obviously distracted. Could not even answer the question of whether the technician he sent even pressed call box and said he didn’t come to appointment and “didn’t know”—if you don’t want to waste your time, don’t call this business for service on HVAC.
January 14, 2020
Came out same day we called- estimate went toward cost of repair. Came back twice more to make repairs. Every technician was very knowledgable and polite. Each technician was a good communicator- explained everything to us in terms we could understand. Replumbed boiler, problem-solved when it still didn't work (busted fuse- not their fault!), and got it working the very next day . I highly recommend.
November 22, 2019
Jimmy had installed a pressure reducing valve on our old furnace in 2017. By accident, I must have turned off the water to the furnace and so the pressure value wouldn’t work. We thought the part went bad. Jimmy agreed to come out for a service call and to repair or replace the part if necessary at no charge. When his technician realized what had happened, he called Jimmy and explained the situation and he left without charging us any fees. We are grateful to Jimmy for his generosity and intend to continue to use him for all of our furnace needs!
October 6, 2019
Jimmy’s team was responsive and available quickly, which was great. However, they charged $1895 for a unit with a market price of $900 and 10 minute installation (they knew it would be that easy, because they had told us they’d only need 10 mins when they were on their way). This after they first wasted 4 hours of our time by showing up extremely late with the wrong unit the day before. After kindly asking about the price later, I got a very angry and unprofessional phone call claiming ‘this is the cost of doing business!’. Would not recommend this company.
August 6, 2019
The company is amazing! Professional and affordable. I've been using them for years. Recommend to everyone!
November 29, 2018
I had previously given this company high marks for the furnace that they had replaced. I then hired them to do a simple shower faucet replacement, this has turned into a nightmare! They do not communicate, schedule, and no show. I am looking into firing them and bringing in another company to clean up this mess AND make my bathroom usable again. I have found out that the plumbing was installed too far back from the tile surface, so the knobs will not go on as they should. FMITA!
August 14, 2018
Recently I needed the services of Jimmy Gusky Heating and Air Conditioning twice; once at a rental property and another at my home. I cannot say enough about how professional this company interacted with me. In both cases they quickly scheduled me in for service and provided me with high quality service, at a reasonable price. I highly recommend them for your HVAC needs. Unlike some other reviewers I did not experience any scheduling or communication issues, quite the opposite, everything was hassle free. Jimmy Gusky will be my go to HVAC company.