October 31, 2019
From start to finish it was such a great experience! Our St. Bernard shattered one of our windows back in late July and on that same night a rep from The Window Store was going around the neighborhood dropping off information at all the homes in case anyone needed new windows. Freaky coincidence right? I set up a consult with him for that following weekend. When Howie came for the consult I knew we were dealing with someone who had A) been with the company for a long time, and B) was very knowledgeable and passionate about the product and quality of workmanship that would be put into our installation. Boy was he right! Ron came on time and dug right in. I was expecting to have several people working on our window installation, but it was just Ron, and I am so glad it was. He has 35+ years of experience in the field and really specializes in what he does. He took the time to explain everything he was doing to ensure we knew it was being done correct. He finished the install in one day and came back the next to finish the custom wrapping. We have a 130 year old house with original windows so I know it was no easy task to change these out, but man has it made such a difference in the appearance of the house. Not to mention the temperature inside the house! Thank you so much Howie and Ron for your A++ customer service, and thank you Window Store for our beautiful new windows!
October 2, 2019
Refacing our kitchen was not even on our radar, but we were interested when contacted. We loved the selection of woods and stains and chose the clear coat cherry as a change from oak. The installer did a great job and we are very pleased with the finished product. He kept the mess contained to the kitchen and cleaned up each day. The refacing has brightened up the kitchen and gives it a more modern look. We love the soft close feature and how sturdiness of the drawers.
October 1, 2019
We did an a whole-house replacement of all windows and are very happy with the experience. Kim was very thorough and conscientious during the entire process from explaining each window to checking on progress and follow up with issues. We had some rot so they had to return to finish up their installation after it was repaired but they have been very professional and quick to respond.
September 21, 2019
I purchased windows from The Window Store because this Company guided me through the entire window process and therefore it was extremely easy to make a decision to move forward with my 13 windows. It all started with a very professional young man that knocked on my door. Kim was the professional that gave me ideas for my home to have better curb appeal. The Company has a great communication system & I liked this because I always felt like I was in the loop with what was going on.
You will like their high quality windows.
I am very pleased with everything.
July 22, 2019
We recently had another window installed by The Window Store. They did a great job again going above and beyond our expectations. My particular window was not difficult but it has special white trim on three sides that varies from 8 to 6 inches wide. Purely decorative on the front of the house. I purchased some vinyl trim pieces to replace the original wood. Fully expecting to perform this work myself I learned the installers were tasked with installing aluminum fascia over this old wood trim. They agreed that since I had purchased the material they would be happy to install it correctly. And I'm glad they did! Unknown to me until the old wood was removed there was no vapor barrier under it. They installed the vapor barrier, trim and caulked all the seems. The new window and trim look absolutely splendid. Great job guys! We'll have another project for The Window Store next year, assuming the budget holds up.