November 12, 2019
Best place in Kansas City to get your solar. I received excellent communication thought out the process, i am very happy i choose A1 Solar.
October 28, 2019
This is a terrible place to work and go through for solar panels. They are very unprofessional when it comes to how they handle their workers and even told their ex team lead not to speak with customers because it’s a waste of their time. They allow workers that have been on drugs to come and work and even hired back one employee that was on their cameras trying to steal from them. They have had workers mess up a job and one of their electricians electrocuted and continued to keep that employee with no punishment. Their ex team lead was with them for almost two years and at first it was great but once all of the other employees were fired due to theft or drugs he was the only one left and went in every day no matter the weather or how he felt and that’s when things went south. He even went in on the weekends and did side jobs for the bosses but when they got in trouble for a job messed up or not being done they took it out on him even though he was the only one who stayed when everyone else left. Then after laying him off for a week would ask if they were all good. They have violated osha regulation rules which was realized when they had their workers take the osha test. After speaking to other solar panel companies...A1 solar sources name was no secret to them because they had to go back and fix jobs that A1 solar source had messed up. They were also able to describe some of the unprofessionalism. They also dismissed an employee over his hair even when he had it up and tried to maintain it the best he could. After their team lead left they proceeded to tell other employees that he was messing up jobs but that makes no sense considering they made him a team lead and kept him as one and also had him training new employees. This company needs a full inspection and overhaul.
July 3, 2019
These people have been a nightmare for real. Our project was suppose to be done 60 days ago and still isn't completed. Already started paying the loan company but for what our system isn't up and running yet. I would highly recommend using another company. It's damn near impossible to get answers on any questions you may have. We were excited to get solar but this company is making it quite impossible to enjoy since it's still not up and running and essentially paying for nothing Update 6/28/19: had my father-in-law whose name is on the account call today at 9:20am this morning and still hasn't received a call back. Conveniently the person who is suppose to call him back had just stepped out of the office. Hahaha ok. UPDATE: Never received a call back from the owner but they did finally complete the project today. It was only 70-80 days after it was suppose to be completed so I would probably look at other solar companies if you want it done when they say it will be done, but unfortunately this is not that company.
April 25, 2019
Terrible customer service. I have called two times to reach staff to ask a technical question and both times I have called I have been dismissed/hung up on by customer service. If you just want to get solar they are probably fine, but if you want to engage or ask any kind of follow-up question, I would strongly recommend any other solar company in the greater KC area. If you want to find a credible AND friendly solar installer you should check out the competition instead.
October 16, 2018
I have had a very pleasant experience working with these people. They have been very courteous, kept the jobsite clean, and above all, did a great job. Aesthetically, sometimes a solar installation can be a real challenge. In our case, our system was installed in such a way that the panels and rest of the equipment look like they were designed into the house from the beginning. Unlike another solar company we did business with, these people answer their phone calls and return messages promptly. Great people.