January 6, 2020
Eric was great! Kind, professional and knowledgeable about his craft! I found him to be very easy to work with and he was forthcoming in sharing information about my water heater. I found his honesty with regard to rates, price quotes, and the length of time, to be quite refreshing. Hopefully, I will not need his services for some time; but if I do, I know who to call. Eric, at John Henry’s!
January 2, 2020
The tech was very professional and did a high quality job. He was personable and I felt like his customer service was great. I feel badly that I forgot his name. I would be happy to have him work on plumbing any time we need it.
December 26, 2019
The technicians showed a high level of friendliness, knowledge and were very efficient as they worked. They explained things as they went, provided options along with recommendations and let me know what things would cost. I had no idea who I should call when I ha a super slow floor drain. . I saw good recommendations so I went with John Henry's. I wasn't disappointed and would recommend them. I Now know who to call if I ever need help.
December 22, 2019
John Henry's staff came over in a very timely manner. They were thorough in their inspection and gave reasonable options without pressure. We have used them for years and have never had any problems. Very pleasant to work with.
December 10, 2019
We were very pleased once again with the service we received from Josh, the John Henry technician. The problem was evaluated and resolved quickly and professionally. Additionally, they left the area clean and sanitized. Definitely friendly service. Always appreciate the communication from John Henry about timeline and cost of repairs. Highly recommend!
October 28, 2019
This is a great company to do business for All you Air Conditioning and Plumbing Needs. We have been using John Henry's for almost 15 years and have never had a problem with them. They have done our Old and New air conditioner, along with twice a year maintenance, our New and Old Furnace with twice a year maintenance, Sump Pump, Water Softener, R/O System and some general plumbing performed by Eric (he was so informative with the R/O and Softener systems and a great plumber too boot) in our guest bathroom and kitchen. All done very professionally and reasonably priced and time spent on the job.
October 22, 2019
I continue to be so impressed with the service I receive from John Henry's! Eric was just here and fixed a plumbing leak. He was skillful, friendly and efficient. An most importantly, he treated me like a NEW customer! Something many services fail at.
All the JH folks I've had out here over the years, ALL understand and value friendly skilled customer service! Kudos to Eric and John Henry's!
October 3, 2019
We needed a new water heater, and needed it ASAP. John Henry's were friendly and helpful on the phone making the appointment, and let us know when the tech was on the way. When he arrived, he explained the process, went to work and was very personable. He completed the work in what seemed a very short time. Went over what we needed to know about the water heater, and cleaned up the area around the installation. Total time from when we first called to them, until everything was done was probably around 26 hours. For a rush job (that was not an emergency) we were very happy from start to finish.
September 6, 2019
Right from the beginning consultant Jon Becker sat down with me and explained and gave me multiple options for a new A/C and furnace, along with a payment. He even accommodated some minor changes during installation while the technicians were on site. Technicians Chas and newcomer Tyler were very professional, competent, and courteous. I would recommend John Henry’s if you want the job done correctly and professionally every time. I even had a sewage line replaced by John Henry’s, and the knowledge and professionalism of there consultants and technicians was again exemplary. Thank you John Henry’s for providing professional and quality service in Lincoln, NE and surrounding communities.
July 24, 2019
Wow! The service we received today was amazing. Weston was very efficient with this service call. He was also very kind and did a great job of explaining what he was doing. He found that we were in need of a new filter kit, but that was not listed on the work order. He called, and someone from John Henry's came out to deliver the parts. That was pretty cool. Great customer service! Thank you to Weston and all others who helped make this quick and easy!