January 13, 2020
Universal Windows Direct of Manchester provided not only prompt, professional, and preferred service, they also provided a peace of mind for the service they provided. The owner personally visited my home and suggested several suggestions to address my concerns. Never was I pressured, pursued, or offered a product which I had not asked. Universal Windows Direct offered me the security that I knew that this was a company of integrity and honesty. So much so, that when the work was done, I was not home. Unbelievable! And, when I returned home from work on the day of my new window installation, all I could see was the view from my new window...windex'd cleaned, with no evidence that they has ever been in my house. Universal Windows Direct of Manchester treated my home- as their home, with respect and responsibility. They not only met my concerns, they under promised and very much over delivered. Would I use them again...you bet, in a flash! Thank you Universal Windows Direct of Manchester. Doug Robinson, Derry, NH 03038
January 10, 2020
Used this company to replace the majority of my windows on a 100 year old home. I was very happy with the entire process. All the employees were nice and professional. They treated my house with care and finished the job a lot faster than I expected. The windows are amazing!! My house isn't drafty anymore! These guys were great! I'm so happy with this job that I'm going to use them for my house siding later this year. If you want a quality product from respectful hardworking people then I highly recommend getting your windows from here!
October 18, 2019
Courteous, clean, knowledgeable, with an excellent product. All my questions were answered and all my expectations were met. If this company starts selling cars...I am buying one.
September 30, 2019
I couldn't be happier with my new windows. The only regret I have is not having these guys replace all of my windows. The initial consult was great, and the installation was awesome. The crew took special care to clean up after themselves, and the attention to the details was refreshing. I see corners cut all the time to save time and/or money, but the crew that installed my windows could be seen measuring twice, three times and even more to make sure everything fit correctly. I can't believe how much the new windows transformed my rooms. And the function is amazing. I'll be calling these guys up to do the rest of my windows soon, I'm sure. I know they do other stuff, so when I need anything else done that they do, I wouldn't hesitate.
August 29, 2019
I couldn't be more pleased. They delivered the windows early,and the crew that installed them were professional, friendly, clean and perfectionists.
This company was more concerned with my satisfaction then they were to be paid! (Old time values)
August 7, 2019
A HUGE thank you to Universal Windows Direct for replacing the dangerous exterior stairs at our homeless shelter. The quality of the donated labor and materials were AMAZING as these stairs will last a lifetime. Thank you for supporting our homeless families in transition and for making our residents feel valued. When Universal Windows Direct takes on a project they do things one way - THE RIGHT WAY! You care about people and you do fantastic work. Gratefully - Welcome Home Shelter and Hope For Homeless
July 29, 2019
We had windows, house wrap and insulated siding done. Everything was completed on time, they cleaned up their scraps every day and the crews were very friendly. They went above and beyond to be sure it looked great, and that I was satisfied. I would definitely use them again if the need arose.