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Pella Windows and Doors Southwest

  • 96 Years in Business
  • Offers Financing

About Pella Windows and Doors Southwest

At Pella of Albuquerque, all the things we do connects to our exclusive promise to customers: The Pella Promise. We are dedicated to offering you peace of mind through all of your window or door replacement project and getting it done correctly and to your satisfaction. Our promise to you is:

  • Offers Financing Options

Services

Windows

Siding

Hours

Mon
8:00AM – 6:00PM
Tue
8:00AM – 6:00PM
Wed
8:00AM – 6:00PM
Thu
8:00AM – 6:00PM
Fri
8:00AM – 6:00PM
Sat
8:00AM – 6:00PM
Sun
Closed

Promotions offered by Pella Windows and Doors Southwest

We’re not showing any promotions running for Pella Windows and Doors Southwest, but that doesn’t mean they don’t have any! Request a free quote and see what deals you can get.

Homeowner Reviews for Pella Windows and Doors Southwest

0.0
4.1
A+
5 reviews
Review by Jon K
October 14, 2019
If I could leave zero stars I would! After installing 20k worth of windows and doors try and get Pella to come out and service them. good luck. The bottom of one of my casement window has rotted off and getting Pella to even come out and look at it will cost me another 95 dollars.

In reply to your post return to the phone call I've made 3 times in the last
week with message's saying if want some one to come and give you a bid on replacing the window that was installed in 2003.. sorry we are busy but if you pay 95 dollars we will be happy to sell you another window... how much money can you spend? that will not last 20 years....
Jon
Review by Julie F
October 7, 2019
I have to agree with Jim W. We are contractors and it took many phone calls and many months to get a Pella service tech to look at a client window problem. To make matters worse, I personally called to confirm the appointment a few days prior and the person at Pella had not only the wrong street number, but the wrong product and the wrong phone number. NOTE: this home is in a rural location and there were no other appointments on that day for this area. After going around in circles with this person on the phone she finally said she didn't know what had happened but now she had to RESCHEDULE for yet another week. Waste of time. We like the products but the service is a disgrace.

Your rating just went down to a one. For a company that depends on contractors and contractors depend on you to be able to finish projects before winter really sets in, it is absurd that the ONLY person in NM who can quote jobs AND the ONLY other person who can authorize the NTTC tax status have both taken off on vacation until the middle of October. Considering that it took us months to schedule a technician to just look at a job, I can only imagine that it will be Christmas before these people get their leaking window sash replaced! Get it together!! We are now only using Pella out of necessity.
Review by Raegan J
August 11, 2019
We’ve had Pella install different windows/doors in our house three times in the past 4 years. All three times have been excellent experiences. Sean and his crew were awesome - great communication, quick, and conscientious. Highly recommended.
Review by Sanford O
June 24, 2019
I was a returning customer to Pella Windows and Doors of Albuquerque after being extremely pleased with our installations of windows and doors five years ago. Our most recent experience was just as positive. Our sales representative was knowledgeable and responded quickly to our inquiries. The installation team did a great job in some difficult access situations and were courteous and respectful of our property. And the Pella windows, of course, look great inside and outside , and are of the highest quality.
Review by Renee R
June 21, 2019
Worst company to deal with. I called in to get a free estimate over a week ago. The sales rep needed to reschedule but never called me back to do so. I called in to reschedule my appointment and got asked to take my own measurements. Good thing I found out what type of company this is before I decide to spend thousands of dollars to deal with a bunch a people who do not want to do their jobs.

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