October 29, 2019
Allen Little was my tech. Came out the same day I called. He gave me all my options. Very knowledgeable tech. Had my entire a/c unit, ducts, and registers replaced. Great Company, and customer service.. I would highly recommend this company to anyone who asked me!! Thanks Vanderford Air
October 10, 2019
Vanderford is amazing !! They sent Joe Johnson out to my home and he was amazing !!! Even though the issue I was having ended up being covered under my home warranty and he wasn't going to get paid to do a job he still gave me honest answers and feedback. If it wasn't for him the wrong item was going to get repaired and it was gonna cost me $1200 instead of being covered by my warranty !! Thanks to him he stayed and made sure my home warranty would rectify the issue and cover it. If anything ever goes wrong again these are the first people I'm calling !!!
October 8, 2019
Coming home on Saturday to a broken AC was no fun. We called Saturday night and made an appointment for Sunday, thinking it would be outrageous, which it was not. Allen Little came out on Sunday, very timely. He checked the system out, discovered the issue and gave us options to consider. We sat down and he thoroughly discussed the benefits, options and operation of each system. Even though it was Sunday, he got us on the schedule for Tuesday morning. We got a call Monday night to confirm as well as Tuesday morning. The crew was very timely, very professional and seemed to be well organized. They started at 8am and by noon were cleaning up after a complete removal and new installation. Allen Little then returned at 2pm to perform his quality review, which we greatly appreciated. He discussed the operation of the unit, setting the thermostat, the WiFi and financing. We struggled to find something amiss with this but could not find a thing. From the first call to them walking out after the quality check was top notch and would use them again as well as recommend them to anyone. Thumbs up to Vanderford Air and Allen Little !
September 19, 2019
Good and prompt service however the price is outrageous that compared to others. I should have gotten a quote from more than one company. I was charged $475 (which included a 20% discount for a service agreement) for repairs that others quoted $280. I called to verify the price and was told I got a good deal the price should have been around $700, that's outrageous. My bad for not shopping around. I have never been charged for a diagnostic analysis from any company of which i used to do the repair but this company charges regardless.
August 23, 2019
I solicited a number of new A/C bids. These guys were very competitive. It was their excellent project delivery, management and customer service that turned out to be most impressive. Everybody was in sync. From sales to techs to dispatch, they were skilled, professional, courteous and on time. I recommend them and will absolutely use them again.