September 25, 2019
We had been in the market for windows for a few years, we had looked into other companies that offered window services but it was the reviews that i read from past customers of Universal Windows that caught my eye. I was not disappointed, dealing with Scott was easy and he explained their products that they had very thoroughly and did not pressure us and was very understanding when we needed to make some payment changes. i liked that Don kept contact with me about scheduling and when the original date needed to be pushed back i realize some projects may not go smoothly and issues can arise but i appreciate i was kept in the loop. Joe and James were very hard working installers, they showed up and got right work, they were very friendly and enjoyed talking with them. I was going to do my own trim work around my new windows and Joe knows his woodwork and gave me a lot of helpful tips that would make my work a little easier and make it look nicer. I also love the warranty the windows carry. I would highly recommend using them if you're in the market for windows.
September 20, 2019
Love my new windows! This company is fantastic. We first had 6 windows replaced by a different company that is ranked high in the window business. They were extremely expensive and they weren't all they were made out to be. The installers had to come back and fix two windows that were not square. And one window had defects. The salesman had assured us that their installers work only for them and thus perform high quality work. This was not the case.
But Universal Windows Direct has been a joy to work with. The windows are good quality and didn't cost us "an arm and a leg" like the other company. Actually we can't find a reason why the first windows cost so much!!! The Universal Windows are just as good but less than half the cost of the other windows. Scott Davis is a great salesman. I never felt like he was pushing us for anything!! I liked that. He was very conscientious about the job and came during the day to check on everything. The installers he uses are also great. Joe & James are a wonderful team and they do a fantastic job. They really know what they're doing and you can tell they have a lot of experience. They put in 10 windows and a sliding patio door in one day!! They are very fast workers, not even stopping for lunch, and they do a good job!
I highly recommend this company and his installers for your next window replacement project.
September 18, 2019
Scott was absolutely great! He worked with me despite a challenging request and made the process seamless. The workmanship was punctual and professional. I am very pleased with my new windows. I definitely recommend this service.
September 12, 2019
Scott is very professional and knowledgeable in the window industry. Highly recommended and top quality windows. The installers were very courteous and performed a professional install. We already see a big difference in efficiency of the house.
July 7, 2019
Scott is nice polite and his quote was fair. When we're ready Scott will be the person I call for the job. So note to others don't bother calling emailing or text. Thank you. Thanks Scott Alex and I will be in touch.
June 29, 2019
Pleasant sales presentation (no pressure). When we are ready for more windows we will used Universal Windows again. The installers were knowledgeable and pleasant. Protected the inside and outside with tarps. Cleaned up the area. The windows have made the west-side of the house cooler which we noticed the first day. Beautiful vinyl windows!
June 12, 2019
Scott is awesome the experience ever with a window company.