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Universal Windows Direct - ENT
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Homeowner Reviews
Universal Windows Direct - ENT
Reviews by Platform
- 4.2 / 5
- 4.2 / 5
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16 reviews
Tracey G
From sale to final install was nothing short of Stellar! The rep Carlos took care of everything quickly and professionally. The install team came saw and conquered 29 windows on a 100+ years old house in one day. Thanks to Joey, Jeff and Kota for making this such a good experience.
October 10, 2023 · Verified
Harry G
Just had them installed so I cannot give a good weather review for performance yet. But the installers we had were very friendly and courteous. The windows do appear to be of much higher quality than my old Simonton windows. Had 10 windows done and if they do well will be doing the rest. Great job so far!
October 4, 2023 · Verified
LisaI
The team of three guys were amazing!!! I have never seen a crew work so well together! It was the best experience I have ever had with any contractor. They worked from the moment they walked in and didn’t stop for anything!!!! Amazing!!! The whole job was complete in about 4 hours including clean up. This is just a few pictures not all.
September 20, 2023 · Verified
LisaI
The team of three guys were amazing!!! I have never seen a crew work so well together! It was the best experience I have ever had with any contractor. They worked from the moment they walked in and didn’t stop for anything!!!! Amazing!!! The whole job was complete in about 4 hours including clean up. This is just a few pictures not all.
September 20, 2023 · Verified
Sara W
The BEST!!
Dan called to let us know his eta, was respectful of property, knowledgeable and fast at fixing an issue with our window as well as with a door lock. He gave advice for window care as well as with a window tag that had come off. Dan was seriously just all around a pleasure to have in our home.
Thank you Dan W!
Dan called to let us know his eta, was respectful of property, knowledgeable and fast at fixing an issue with our window as well as with a door lock. He gave advice for window care as well as with a window tag that had come off. Dan was seriously just all around a pleasure to have in our home.
Thank you Dan W!
August 30, 2023 · Verified
Sara W
The BEST!!
Dan called to let us know his eta, was respectful of property, knowledgeable and fast at fixing an issue with our window as well as with a door lock. He gave advice for window care as well as with a window tag that had come off. Dan was seriously just all around a pleasure to have in our home.
Thank you Dan W!
Dan called to let us know his eta, was respectful of property, knowledgeable and fast at fixing an issue with our window as well as with a door lock. He gave advice for window care as well as with a window tag that had come off. Dan was seriously just all around a pleasure to have in our home.
Thank you Dan W!
August 30, 2023 · Verified
Aja R
The team of 4 guys came right on time and started promptly. They were courteous and very hard working. They kept their work areas clean and ultimately my house as well. They installed 18 windows and a patio door in about 4 hours.
June 13, 2023 · Verified
Polly P
Sales person was terrific, and once they got out here, professional and got the job done and quick. I'm finally after 3 years enjoying the nice breeze in my house. Love it and the cat loves sitting in the window.
1st pic is before.. the 2 others our now.. love them. And loved the value.
1st pic is before.. the 2 others our now.. love them. And loved the value.
June 7, 2023 · Verified
Mathias S
Windows looks great, installation was as expected.
However the sizing was on the small side on 2 of the windows, we feel draft from the side of the windows.
Slider window have lots of frame and the glass is 5x6in smaller than the original window.
The window trim on the outside are not matching our other trim.
No one have called back too follow up on the installation and windows.
However the sizing was on the small side on 2 of the windows, we feel draft from the side of the windows.
Slider window have lots of frame and the glass is 5x6in smaller than the original window.
The window trim on the outside are not matching our other trim.
No one have called back too follow up on the installation and windows.
May 13, 2023 · Verified
Mathias S
Windows looks great, installation was as expected.
However the sizing was on the small side on 2 of the windows, we feel draft from the side of the windows.
Slider window have lots of frame and the glass is 5x6in smaller than the original window.
The window trim on the outside are not matching our other trim.
No one have called back too follow up on the installation and windows.
However the sizing was on the small side on 2 of the windows, we feel draft from the side of the windows.
Slider window have lots of frame and the glass is 5x6in smaller than the original window.
The window trim on the outside are not matching our other trim.
No one have called back too follow up on the installation and windows.
May 13, 2023 · Verified
