January 21, 2020
Mike and the team do great work. They are prompt, they make make great recommendation to help you get the most efficiency for your money, and the get the job done in a timely and clean manner. I’ve worked with them several times and they’re consistent with everything mentioned above.
December 16, 2019
Our heat went out on the coldest day of the year. I called Shackleford at 7:00 a.m. and they rearranged their whole schedule for the day. John came out and had it fixed by 8:30 a.m. We were so thankful!!!!
November 23, 2019
We have used Shackelford twice this year and both times they were fantastic! Our AC went out at the hottest week of July. They gave us quote much lower than others and did a great job. Our furnace went out in November and they responded quickly and it was repaired in 15 minutes! Very customer friendly and customer focused.
October 8, 2019
Mike and Holly are awesome. We have used their services for many years and they are so responsive to our needs. This summer we replaced our HVAC unit - the first since we built our home 24 years ago and it is wonderful. We just turned the furnace on for the first time this past weekend and it is so quiet we weren't sure it was even running. We are so fortunate to have the entire Shackelford team taking care of our needs. They know what they are doing and get things fixed as soon as possible. Thank you all.
July 3, 2019
Called late yesterday p.m. and my AC was fixed by a great tech with a wonderful sense of humor by about 9:30 a.m. today. Paul Powers, spouse, and I are very, very satisfied! Thank you a million times over!
June 10, 2019
Great service, ownership is awesome, staff seems happy, quick turnaround, and fair prices. Would recommend them from install to annual maintenance. They replaced a major part for me in hours, not days.
May 30, 2019
Shout out to Shackelford Heating and Cooling out of Fitchburg for doing an amazing job. It was a remodel job but might as well have been new construction. They were professional throughout the whole process and did a super clean install. As a GC, I can say sometimes mechanical contractors don’t do it so pretty. You always get the A-team with these guys and you deal with the owner directly, which is great.
February 26, 2019
Great service, knowledgeable staff, fair prices. I would never call anyone else. They were quick to set up an appointment and the technician was great. Very happy and would highly recommend.