December 6, 2019
The service was prompt and they listened to what I wanted.
November 24, 2019
These guys really know their stuff. My furnace quit working last winter. They sent someone over right away, even though I have an older furnace they were able to repair it without replacing the whole unit. I wouldn't hesitate to call them again.
November 11, 2019
Very impressed with the service and expertise that was provided. Care was taken to protect the carpet and everything was neat and tidy when the job was complete. Very nice to work with and furnace installed as per quote with no hidden fees. We were pleased with the service and will use again.
October 8, 2019
October 3, 2019
August 24, 2019
Very friendly and knowledgeable
February 14, 2019
The worst service company I've dealt with since moving to Green Bay 13 years ago. I have had two encounters where I've called for service in the past two months and couldn't be more frustrated or surprised! The first encounter was birds that had built nests inside the furnace vent pipes. I paid to have this taken care of in October, but had to call them back out when the furnace wouldn't work in November. I was told the problem was another bird was found dead in the furnace. When I questioned why this wasn't completely taken care of on the first visit,just a few weeks before, I was told it must have been a "new bird nest". I don't know of any birds that build nests in Northern WI in November! The second encounter came after I purchased a new Furnace and A/C unit for my business in early November. In January, less than 90 days after my purchase, the new furnace would not fire up. The problem was blocked intake and exhaust vents on the roof. The tech that performed the service stated there was a piece of poly pipe angled in such a way that it allowed moisture to freeze on one of the pipes and found a screen on the other pipe. He said he cut the angled poly pipe off and removed the screen, that shouldn't have been there. When it came time to pay the bill I asked why this wasn't addressed when the system was installed? The service manager stated that there is no need to assess for ventilation on a new furnace install, and there was no real need for anyone to go up on the roof at the time of purchase or installation! So, we spent THOUSANDS of dollars on a new furnace without the company even going up on the roof to assess whether or not the venting was appropriate! When I pressed for a 90 day guarantee on workmanship I was ignored and made to pay the entire bill. So, please be aware before buying anything from this business, they do not perform complete and professional work, nor do they stand by there work.
July 5, 2018
We called for air conditioner repair on July 5th (air went out the previous day) at 8:45am and repair man Don was on our doorstep by 10:20am. He had our air conditioner back up and running by 10:50! Kudos to this wonderful business for getting us service in such a timely manner! I definitely recommend them for all your heating or cooling needs!