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Morgan Exteriors
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Homeowner Reviews
Morgan Exteriors
Reviews by Platform
- 4.5 / 5
- 3.8 / 5
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10 reviews
Nikki R
ORIGINAL REVIEW: ⭐️⭐️
I submitted a request online for Morgan Exteriors to come out and provide a quote. They promptly called back on a Saturday afternoon - bravo! After explaining my needs (all new windows and 3 sets of sliding glass doors) he asked about a spouse. I explained 1) my husband works out of town and won’t be home for 6 weeks, 2) the home is in my name 3) I make these decisions at home and work - it’s literally my job and 4) I had a contractor here this morning about a kitchen and bath reno, he still wouldn’t make an appointment but offered to follow up in 6 weeks. While I understand why they try to make initial appointments with both people there, exceptions should be made in certain cases. THEIR LO$$$$!!
UPDATE: ⭐️⭐️⭐️⭐️
I received a call from Kim shortly after posting my initial review. She was very polite, apologized and took the time to discuss my specific situation. Tonight, Trent came out to my home (10/10/23 - just 3 days after my initial call) to sell me a whole house full of windows plus 3 sliding glass doors. I feel this company truly takes the time to make sure they provide a great product with exceptional customer service. While it was a unique start, I feel confident that this level of care will continue through the remainder of the project. Kudos to Kim and Trent, for their efforts to save a potential customer and reverse my initial impression. Well done. Thank you!
I submitted a request online for Morgan Exteriors to come out and provide a quote. They promptly called back on a Saturday afternoon - bravo! After explaining my needs (all new windows and 3 sets of sliding glass doors) he asked about a spouse. I explained 1) my husband works out of town and won’t be home for 6 weeks, 2) the home is in my name 3) I make these decisions at home and work - it’s literally my job and 4) I had a contractor here this morning about a kitchen and bath reno, he still wouldn’t make an appointment but offered to follow up in 6 weeks. While I understand why they try to make initial appointments with both people there, exceptions should be made in certain cases. THEIR LO$$$$!!
UPDATE: ⭐️⭐️⭐️⭐️
I received a call from Kim shortly after posting my initial review. She was very polite, apologized and took the time to discuss my specific situation. Tonight, Trent came out to my home (10/10/23 - just 3 days after my initial call) to sell me a whole house full of windows plus 3 sliding glass doors. I feel this company truly takes the time to make sure they provide a great product with exceptional customer service. While it was a unique start, I feel confident that this level of care will continue through the remainder of the project. Kudos to Kim and Trent, for their efforts to save a potential customer and reverse my initial impression. Well done. Thank you!
October 28, 2023 · Verified
Alberto C
Warning this company will not give an estimate to anybody if your spouse is not available for the first appointment. They will offer a discount of $300 is the spouse is at home. They do not have a showroom and the person calling you to set the appointment are very persistent. They may be an honest company but they have to understand that some couples trust each other and one one person is needed for an estimate.
October 7, 2023 · Verified
Lija S
Finally a company that has integrity. Brandon was exactly on time and very professional. Do not give up a chance to have your kitchen estimated. Very straight forward, a great price and great quality.
September 28, 2023 · Verified
Lija S
Finally a company that has integrity. Brandon was exactly on time and very professional. Do not give up a chance to have your kitchen estimated. Very straight forward, a great price and great quality.
September 28, 2023 · Verified
Joshua C
Great experience with Morgan Exteriors during initial visit to provide free quote to renovate my kitchen. Brandon Broda from Morgan was on time, provided details and options for the project, and provided a competitive estimate. Very impressed with the professionalism and commitment displayed by Brandon. Great company!
September 12, 2023 · Verified
Joshua C
Great experience with Morgan Exteriors during initial visit to provide free quote to renovate my kitchen. Brandon Broda from Morgan was on time, provided details and options for the project, and provided a competitive estimate. Very impressed with the professionalism and commitment displayed by Brandon. Great company!
September 12, 2023 · Verified
Ermelinda E
Ken - Thanks for working within our budget and all of your hard work to make our home look more amazing. You are five star! Your product knowledge is amazing. Highly recommended.
August 31, 2023 · Verified
Monika C
We just had a presentation of the Morgan Exteriors windows and french doors in our home. Robert M. did a great job. He was very thorough and knowledgeable. We've had several companies give us presentations, but Robert's proposal was very detailed, the products are superior, and the pricing was fair, so we signed with him. He did not pressure us at all. This company was recommended to us and we look forward to their excellent service.
August 9, 2023 · Verified
Monika C
We just had a presentation of the Morgan Exteriors windows and french doors in our home. Robert M. did a great job. He was very thorough and knowledgeable. We've had several companies give us presentations, but Robert's proposal was very detailed, the products are superior, and the pricing was fair, so we signed with him. He did not pressure us at all. This company was recommended to us and we look forward to their excellent service.
August 9, 2023 · Verified
Carlos S
Ken is very informative and gave us all the information we needed. He was very patient with our million questions and understands what a big decision this is for us. Morgan is a reputable company with great reviews and guarantees that help make the decision easier.
August 5, 2023 · Verified
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