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Performance

We lead and take ownership of results and growth. We are bold in their pursuit. We take responsibility and a "whatever it takes" approach to getting things done and to doing things right. We know that results drive our success. We ask for help rather than missing commitments or making excuses. We are committed to our personal and professional development and to that of our colleagues. Our growth grows the Company.

Open Communication

We respect our colleagues and deal with one another openly, honestly in an atmosphere of mutual trust and in pursuit of common stretch goals. We assume noble intentions. We have an obligation to dissent and may problem-solve with anyone, anywhere in the organization in the pursuit of the best solutions. We are mindful of the need for roles and to keep each other informed - no surprises! Ideas and performance are paramount, not rank. We support decisions once made and move forward.

Diversity

QuinStreet aims to be an organization that not only embraces diversity but sets out with intent to proactively build a culture that attracts, retains, and develops a diverse set of employees. It is with full inclusion across race, gender, age, religion, and identity that we will best serve our clients, consumers, and communities. Our diversity is our strength.

High Standards

We hold each other and ourselves to the highest standards of performance, professionalism and personal behavior. We act with the highest of ethical standards. We deliver a strong full-time commitment to our work. We are as flexible as possible in work timing and place to maximize retention of the best people. We tolerate and forgive mistakes and view them as opportunities to learn and grow. We do not tolerate patterns of bad behavior or poor performance.

Customer Empathy

We strive every day to better understand and anticipate the needs of all of our customers, including clients, visitors, publishers, and other business partners. We leverage these insights into better results, higher customer satisfaction and competitive advantage.

Prioritization

We work on what is most important to achieving Company objectives next. If not clear, we discuss and evaluate competing demands. We are decisive about what we will not do. Once prioritized, we worry constantly about making enough progress, fast enough against our initiatives. We know our goals and measure our progress toward them daily.

Progress

We are pioneers. We generate hypotheses and make decisions based on facts and analysis, as well as intuition. We know that there will be failures in the pursuit of rapid progress. We learn from failures on short cycle times and iterate our way to success.

Agility

We prize creativity. We embrace new ideas and approaches as opportunities to improve our performance or work environment. We resist pride of authorship; it limits progress. We actively benchmark and work to understand and employ internal and external best practices.

Recognition

We are a meritocracy. Advancement and recognition are earned through contribution and performance, including helping others to achieve and nurturing the best Company culture. We celebrate each other’s victories and efforts. We abhor office politics and never take an action just to advance self-interest or self-promotion.

Fun

We believe that work, done well, can and should be fun. We strive to create an upbeat, supportive environment and try not to take ourselves too seriously. We do not have time for negativism, pessimism or nay-saying.