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Home Security

ADT Review 2025

Modernize Rating: 5/5

Average Cost: $499 - $1,586

Here’s an in-depth review of ADT, including its security services, pricing, customer satisfaction, and how it compares to top home security providers like Vivint and SimpliSafe.

Our Verdict: ADT is a strong option for homeowners seeking a professionally installed, full-service security system with 24/7 monitoring and smart home integration. However, it may not be the best fit for those looking for a DIY solution or a short-term contract.

The Modernize Mission

Modernize maintains homeowner-first editorial integrity, meaning we accept no commissions and no partner links for this review. Our reviews are thoroughly fact-checked by our home improvement experts. Ratings are determined by a sophisticated algorithm to rate brands, including analyses of products, materials, quality, costs, sizes, durability, energy efficiency, and warranties.

Overview of ADT

Founded in 1874, ADT (American District Telegraph) has grown from a telegraph-based neighborhood alert system to one of the most recognized names in home security. With over 150 years in the industry, ADT is known for its reliable professional monitoring and commitment to customer safety. ADT offers nationwide service across the United States, with installation and support teams in most major metro areas.

The company provides a range of home and business security services, including burglary detection, surveillance cameras, smart home integration, and medical alert systems.

Fast Facts

ADT Fast Facts
Best forTop PackageCost InstalledStandout FeatureWarranty
24/7 monitored securityPremium Package$499 to $1,586Professional monitoring + Google Nest integration6-month money-back guarantee

Why We Love ADT

ADT’s long-standing reputation is backed by advanced technology, smart home compatibility, and comprehensive service offerings. The company has six nationwide monitoring centers that ensure fast response times during emergencies. ADT also partners with Google Nest to offer modern, feature-rich equipment like doorbell and indoor/outdoor cameras. With a strong brand presence and reliable service, ADT is a trusted choice for families, seniors, and businesses alike.

Pros and Cons of ADT

Pros

  • Established Reputation: Over 140 years of experience in home security.
  • 24/7 Professional Monitoring: Fast emergency response from dedicated monitoring centers.
  • Smart Home Compatibility: Works with Google Nest and major voice assistants.
  • Medical Alert Features: Great option for seniors aging in place.
  • Customizable Packages: Tailored security options for different property types.

Cons

  • Higher Monthly Fees: Monitoring starts around $25–$50/month, higher than some competitors.
  • Professional Installation Required: Most packages require a technician and installation fee.
  • Contract Commitment: Long-term contracts (12 to 60 months) are standard.

ADT Home Security Services

  •  Home Security
    • Great reputation
    • Promotions available
    • 24-hour monitoring
    • Professional installation required
    • Longer contract length

What ADT Offers

ADT provides a full suite of home security services with both standard and premium options. Their offerings include:

  • Burglar Alarms: Monitors doors and windows with 24/7 alerts.
  • Surveillance Cameras: Google Nest-compatible cameras offer night vision and real-time notifications.
  • Fire, Smoke, and CO Detectors: Automatic alerts and emergency response.
  • Medical Alerts: Ideal for seniors or anyone needing emergency medical support.
  • Smart Home Integration: Control lighting, locks, and more via ADT’s Control app.
  • DIY Option: ADT Self Setup includes flexible Google Nest equipment without professional installation.

Top Products from ADT

ADT offers several package tiers designed to fit different levels of security needs. Whether you’re starting with basic protection or outfitting your home with smart monitoring, there’s a solution for every household.

  • Build Your Own System: This entry-level option includes a touchscreen control panel, one door/window sensor, and access to the ADT mobile app. It costs $499 upfront, with monthly monitoring starting at $24.99. It’s ideal for homeowners who want basic coverage with full mobile control.
  • Starter Package: The starter package builds on the basic system with the addition of a Google Nest Doorbell and two more sensors. It costs $778 for equipment and $34.99 per month for monitoring. It’s best suited for users looking to add entry-level smart features to their home security.
  • Premium Package: This top-tier package includes a doorbell camera, indoor and outdoor Google Nest cameras, smoke and water leak detectors, a temperature sensor, and a touchscreen panel. At $1,586 for equipment and $34.99/month for monitoring, it’s the most comprehensive option, ideal for full-home protection with advanced smart features.

Customer Reviews and Ratings

Many homeowners praise ADT for delivering reliable protection and peace of mind, especially with its 24/7 professional monitoring and smart home integration. These customers often highlight the reassurance that comes with ADT’s long-standing reputation and comprehensive security coverage. However, some reviews point to challenges with customer service, citing slow response times or difficulty resolving issues. Others note that the company’s long-term contracts can be restrictive and costly to break, making it important for potential customers to fully understand the terms before signing.

My experience with ADT has been excellent thus far. The system’s functionality and performance are top-notch. I appreciate the 24-hour technical support, which I find incredibly useful. Whenever I have any questions or need assistance, it’s reassuring to know I can quickly get in contact with a knowledgeable person. Overall, what stands out the most about ADT for me is its reliable customer support and seamless functionality, ensuring peace of mind in terms of security. – Consumer Affairs review

I got the service package for my family room and when we go outside in the patio, that’s taken care of. My wife said we don’t need it for the front door but I’m thinking about it. When I get ready to leave, such as when we’re going out the door in the laundry room, the system lets me know that the door is open. But I got the system cut off. I don’t put the system on until we go out-of-town. Having the system makes me feel more secure in my own home because you don’t know what’s going to happen. I like it good and I’m happy with ADT. The cameras were not in the package that I have but I would love to have one. – Consumer Affairs review

Cost of ADT Services

ADT offers a range of pricing based on the package and customizations you choose.

ADT Package Costs

ADT Cost Ranges
ProductWhat’s IncludedEquipment CostMonitoring Cost
Build Your Own1 ADT Command Touchscreen
1 ADT Door/Window Sensor
ADT Control app
$499$24.99 per month
Starter1 Security Panel with Touchscreen
1 Google Nest Doorbell (battery)
2 Door/Window Sensors
ADT Control App
$778$34.99 per month
Premium1 Security Panel with Touchscreen
1 Google Nest Doorbell (battery)
1 Google Nest Cam (indoor, wired)
1 Google Nest Cam (outdoor, battery)
2 ADT Door/Window Sensors
1 Smoke Detector
1 Water Detector
1 ADT Temperature Sensor
ADT Control App
$1,586$34.99 per month

Factors Affecting Price

  • Home Size & Layout: Larger homes require more equipment.
  • Security Features: Add-ons like smart locks, additional sensors, or cameras increase costs.
  • Contract Terms: Long contracts may offer better rates but are less flexible.
  • Installation Fees: Most packages require professional setup.

How ADT Compares to Other Providers

ADT faces strong competition from Vivint and SimpliSafe, which offer more flexible pricing and installation options. However, ADT excels in reliability, brand trust, and professional monitoring — especially for seniors and families looking for more complete coverage.

ADT vs Competitors
ADTVivintSimpliSafe
Years in Business140+20+15+
Professional Installation RequiredYesYesNo
24/7 MonitoringYesYesYes
CustomizationYesYesYes
Equipment Costs$400 to $2,500$300 to $2,000$200 to $800
Contract RequiredYesYesNo

Frequently Asked Questions (FAQ)

What kind of warranty does ADT offer?

ADT provides a six-month money-back guarantee on all systems, along with ongoing support and monitoring services.

Can I install ADT myself?

Only the ADT Self Setup option allows DIY installation. All other packages require professional setup.

Is ADT worth the cost?

If you value reliability, professional monitoring, and advanced smart home features, many homeowners say ADT is worth the investment despite the higher monthly cost.

Are there cancellation fees?

Yes. Cancelling before your contract ends may result in fees based on your remaining balance.

Monitored Home Security System

Final Verdict: Should You Choose ADT?

ADT is a reliable, professional-grade security solution with 24/7 monitoring, smart home integration, and a strong national presence. While it requires a higher upfront investment and longer contracts, its features and track record set it apart. ADT is best for homeowners who want professional installation, comprehensive coverage, and peace of mind through round-the-clock monitoring — especially useful for seniors or families living in higher-risk areas.

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