
Home Security
Average Cost: $499 - $1,586
Here’s an in-depth review of ADT, including its security services, pricing, customer satisfaction, and how it compares to top home security providers like Vivint and SimpliSafe.
Our Verdict: ADT is a strong option for homeowners seeking a professionally installed, full-service security system with 24/7 monitoring and smart home integration. However, it may not be the best fit for those looking for a DIY solution or a short-term contract.
Founded in 1874, ADT (American District Telegraph) has grown from a telegraph-based neighborhood alert system to one of the most recognized names in home security. With over 150 years in the industry, ADT is known for its reliable professional monitoring and commitment to customer safety. ADT offers nationwide service across the United States, with installation and support teams in most major metro areas.
The company provides a range of home and business security services, including burglary detection, surveillance cameras, smart home integration, and medical alert systems.
Best for | Top Package | Cost Installed | Standout Feature | Warranty |
---|---|---|---|---|
24/7 monitored security | Premium Package | $499 to $1,586 | Professional monitoring + Google Nest integration | 6-month money-back guarantee |
ADT’s long-standing reputation is backed by advanced technology, smart home compatibility, and comprehensive service offerings. The company has six nationwide monitoring centers that ensure fast response times during emergencies. ADT also partners with Google Nest to offer modern, feature-rich equipment like doorbell and indoor/outdoor cameras. With a strong brand presence and reliable service, ADT is a trusted choice for families, seniors, and businesses alike.
ADT Home Security Services
ADT provides a full suite of home security services with both standard and premium options. Their offerings include:
ADT offers several package tiers designed to fit different levels of security needs. Whether you’re starting with basic protection or outfitting your home with smart monitoring, there’s a solution for every household.
Many homeowners praise ADT for delivering reliable protection and peace of mind, especially with its 24/7 professional monitoring and smart home integration. These customers often highlight the reassurance that comes with ADT’s long-standing reputation and comprehensive security coverage. However, some reviews point to challenges with customer service, citing slow response times or difficulty resolving issues. Others note that the company’s long-term contracts can be restrictive and costly to break, making it important for potential customers to fully understand the terms before signing.
My experience with ADT has been excellent thus far. The system’s functionality and performance are top-notch. I appreciate the 24-hour technical support, which I find incredibly useful. Whenever I have any questions or need assistance, it’s reassuring to know I can quickly get in contact with a knowledgeable person. Overall, what stands out the most about ADT for me is its reliable customer support and seamless functionality, ensuring peace of mind in terms of security. – Consumer Affairs review
I got the service package for my family room and when we go outside in the patio, that’s taken care of. My wife said we don’t need it for the front door but I’m thinking about it. When I get ready to leave, such as when we’re going out the door in the laundry room, the system lets me know that the door is open. But I got the system cut off. I don’t put the system on until we go out-of-town. Having the system makes me feel more secure in my own home because you don’t know what’s going to happen. I like it good and I’m happy with ADT. The cameras were not in the package that I have but I would love to have one. – Consumer Affairs review
ADT offers a range of pricing based on the package and customizations you choose.
Product | What’s Included | Equipment Cost | Monitoring Cost |
---|---|---|---|
Build Your Own | 1 ADT Command Touchscreen 1 ADT Door/Window Sensor ADT Control app | $499 | $24.99 per month |
Starter | 1 Security Panel with Touchscreen 1 Google Nest Doorbell (battery) 2 Door/Window Sensors ADT Control App | $778 | $34.99 per month |
Premium | 1 Security Panel with Touchscreen 1 Google Nest Doorbell (battery) 1 Google Nest Cam (indoor, wired) 1 Google Nest Cam (outdoor, battery) 2 ADT Door/Window Sensors 1 Smoke Detector 1 Water Detector 1 ADT Temperature Sensor ADT Control App | $1,586 | $34.99 per month |
ADT faces strong competition from Vivint and SimpliSafe, which offer more flexible pricing and installation options. However, ADT excels in reliability, brand trust, and professional monitoring — especially for seniors and families looking for more complete coverage.
ADT | Vivint | SimpliSafe | |
---|---|---|---|
Years in Business | 140+ | 20+ | 15+ |
Professional Installation Required | Yes | Yes | No |
24/7 Monitoring | Yes | Yes | Yes |
Customization | Yes | Yes | Yes |
Equipment Costs | $400 to $2,500 | $300 to $2,000 | $200 to $800 |
Contract Required | Yes | Yes | No |
ADT provides a six-month money-back guarantee on all systems, along with ongoing support and monitoring services.
Only the ADT Self Setup option allows DIY installation. All other packages require professional setup.
If you value reliability, professional monitoring, and advanced smart home features, many homeowners say ADT is worth the investment despite the higher monthly cost.
Yes. Cancelling before your contract ends may result in fees based on your remaining balance.
ADT is a reliable, professional-grade security solution with 24/7 monitoring, smart home integration, and a strong national presence. While it requires a higher upfront investment and longer contracts, its features and track record set it apart. ADT is best for homeowners who want professional installation, comprehensive coverage, and peace of mind through round-the-clock monitoring — especially useful for seniors or families living in higher-risk areas.
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