Pace Window & Door Corp

Background;

• Our home had its original windows (built in 2000). Many of them no longer opened along with several having a haze between the glass panes
• We wanted a window manufacturer who also installed their windows

We had 31 windows replaced. Absolute great experience with the process and window quality. What stood out for us were Pace’s professionalism, communication and install workmanship. We would like to recognize Glen (sales), Giovanni (site/project lead), Christina (finance), and Dan & James (onsite install).

If you’re considering windows… Pace is a local company to trust from start to finish.

-Mike & Kelly

We got an estimate from Pace for two exterior doors and three basement windows back in August. The rep that came out was very informative, answered all of our questions, and was overall very knowledgeable and helpful. At the time, we were told it would probably be about 14-16 weeks to get someone out to do the work. We just got the call that it would be next week, so ahead of schedule so far! Will update the review once the work is done.

Update to this review - Pace arrived promptly this morning and got started immediately. One person started on the doors while the other two started on the windows. They were all very polite, and even went so far as to lay drop cloths down to keep our floors clean as they went in and out. The work took about 6 hours, outside of the noise made by equipment they were considerate of the fact that I was working from home, and they cleaned up after themselves completely. They also had a checklist to review the work with us at the end to make sure everything was to our satisfaction. We even got tiny bottles of touch up paint should we need it.

Now to the important details, the work looks beautiful! Aside from it generally being a significant improvement from what we had before, everything is clean edges, nothing catching on the tiles we need to replace in the kitchen, they insulated around the new windows so we won't get as many bugs getting in. Overall super happy with the work and thrilled with how smoothly it went. Thanks Pace!

We had a great experience with Pace for our new back patio. They were extremely timely and accommodating for us! We were in a hurry to get our door replaced for winter and their turn around time from the time we signed our contract to complete installation was less than 10 weeks! The quick service did not take away from quality. Our installer, Andy, was wonderful. He was extremely thorough and meticulous in ensuring we were happy with the results. He did a beautiful job on every inch and I was especially impressed with the care he put into the finishing touches such as the molding, caulking and cleanup. We expected a quality door to be installed but feel he really went above and beyond. If we every have needs for windows or doors in the future we won’t think twice about who to call!

We recently had new windows and door installed at our house. Throughout the entire process we were impressed with the salesmanship of the Pace rep and quality of the installers. They all were professional and quality people. Zach was outstanding in going through the buying process. He took time to give a great presentation and answered all questions for our situation. Thank you Pace for a great customer experience.

In this day in age when you can’t find a contractor that will come out and give a quote, much less a good contractor that will provide a satisfactory product, Pace Windows and Doors is that amazing contractor.

The work and product far exceeds just a satisfactory status and performs at an excellent level. Everyone that came to our home from the salesman, the engineer, the contractors and anyone at the office, all of them treated us with such friendliness and care we always felt like we mattered.

The mark of excellence at Pace is so high that all other companies that are looking on how to better perform in their area of venue would do well in following Pace’s example.

The only downside is that we used Pace to replace all of our doors and windows and we won’t be needing their service for a long time. When we find a company we like, we like to use them as much as possible. Best we can do is to spread our fantastic experience with Pace to other perspective window buyers. BUY PACE!

Called Pace earlier today interested in a quote for a new side door. They managed to schedule an appointment for the same day, and I met with Larry Harris.

We walked through the sample doors, discussed different materials, and worked with Larry on different styles.

We were impressed with his earnestness and are looking forward to getting the door replaced before real winter sets in.

We had Larry Harris out from Pace Windows and Doors today.We are moving forward with Pace today because I'm very impressed with the quality of the product. He had a demo that shows how well built our new entry door will be. It is guaranteed for as long as our house is on this land! It's a great value for the price.

Andy came out to our house for a consultation. He was very thorough with his explanation on each of our needs and concerns for new windows (energy and allergies)
When we gave him our budget he was very accommodating of our options and walked us through every question and suggestions :)

Very excited to use Pace with our window needs going forward.

We had Pace put double hung windows in the downstairs of our 1950's house in 2017 and they did an amazing job! The windows look great and are so easy to clean. The guys who came were very fast putting in the windows and were super clean. They even replaced rotting on the old frame at no additional cost. We just hired them back to do the upstairs this year! They take great care of their return customers.

We needed new window on your house and just had your sales representative Andy Gray come over for an estimate on windows for our entire house. Not only was he professional, kind and great to talk to but he gave us the time and explained in detail all about the windows Pace would be installing. We already purchased (years ago) a sliding glass door and it still looks brand new so we knew the quality was good but if it weren't for the time and explanation of the product from Andy you wouldn't have a sale. You are very lucky to have a committed, friendly and dedicated employee.