Kimberly C
We couldn’t be happier with the level of service Platinum Plumbing has provided us. We had a lot of rain and both sump pumps went and flooded basement. This all took place late at night as well. However, Platinum came right out and new pump was installed immediately the same night, which saved us from having a lot more damage. They are prompt, professional and very experienced.
April 21, 2024 · Verified
Marcie D
I could not be more pleased with the service I received today from Platinum. My hot water heater died yesterday. In less than 24 hours I have a new unit installed at a great price. It was literally about 45 minutes from my initial call to when my service technician was at my door. Steve was so personable and helpful in recommending options to suit my needs and budget. He even went so far as to suggest ways to bring my costs down that would also cover me for maintenance on all my heating and cooling systems for a year. Once I decided on what was the best option the old unit was removed and new installed same day. Couldn’t be happier and am taking a nice hot shower tonight! I can’t recommend Platinum highly enough. Thank you!!
April 2, 2024 · Verified
W P
Our family had the pleasure of working with 2 technicians, Mike and Fowler, on a new water heater install. They took great care bringing the heating system into the home and were very professional during the visit.
After it was installed, they walked me through the warranty and operating instructions.
It was very much appreciated and I would not hesitate to use their services again.
March 27, 2024 · Verified
Paul M
We had an old sewage pump at our house break over the weekend and we called Platinum Plumbing for help. We were able to get an appointment quickly and Mike Y. did an awesome job explaining how the pump works and what our options were. We decided to have the pump replaced and Mike did an awesome job replacing the pump and getting everything working again quickly! Great experience from start to finish!
March 20, 2024 · Verified
Curtis
I generally only take the time to review an organization if they are absolutely worth it. Steve A and his apprentice with Platinum are absolutely worth it. Professional, fast, clean, and friendly. They diagnosed our issue, proposed a solution, went over why they thought it was the best option, and solved the problem all in a single visit. They were also more than happy to spend the time discussing a variety of options for future projects, while providing well itemized quotes for different aspects of those future products.
March 15, 2024 · Verified
Michael A
Platinum did a great job installing a new hot water heater in my home, they fixed a leak that they found also. Very neat, clean. Mike and his assistant did a terrific job, signed up for HVAC service as well.
March 6, 2024 · Verified
Amanda C
We had a great experience with Steve A last night when we had a mystery leak coming from our bathroom. He helped diagnose and correct the problem and put us at ease. It's scary when you suddenly have water leaking in your home with no explanation and Steve was able to get to us quickly and work the process to figure it all out. We are super grateful for the knowledge he brought to us last night. Great company to work with we will definitely use them in the future.
March 1, 2024 · Verified
Ray M
Platinum Plumbing has excellent customer service, making scheduling a piece of cake. Steve did a great job diagnosing and resolving my plumbing issue, using high-quality materials and craftsmanship. I plan to use Platinum for all of my future plumbing needs.
February 28, 2024 · Verified
Kimberly R
Recently had a large plumbing project completed by Steve A and his assistant. The team was extremely professional. They arrived on time, they cleaned up after themselves, they were incredibly respectful. They did an amazing job fixing the disaster plumbing we had when we moved into our house. If you are looking for a company that can deliver on promises and exceed expectations, then go with platinum.
February 25, 2024 · Verified
Joe
Ethan just replaced our Moen kitchen faucet with a newer Moen faucet.
We were notified that Ethan was on his way and he arrived shortly after receiving the notification.
Ethan was friendly, personable and professional. He explained in detail what it would cost before starting the job. He was meticulous in being careful not to make a mess and cleaned everything up when finished.
This is the third time we used Platinum Plumbing. Previously we used them to install a water backup sump pump to our existing system and another time to install a replacement sump pump.
We have been pleased with their work and would recommend them.
Joe
February 22, 2024 · Verified
