Does WinTek USA offer free project estimates?
Yes, WinTek USA offers free, no-obligation estimates for all services, including window, door, and roofing installations.
What is WinTek USA's warranty or guarantee policy?
WinTek USA provides comprehensive warranties for its products. The EcoTek 1200 Series windows have a 20-year limited warranty, while the EcoTek 2200 and 3200 Series and Smart Series 1000 windows come with a lifetime transferable warranty. Roofing systems, such as GAF Timberline HDZ shingles, have a lifetime limited warranty and specific warranties for algae protection and wind resistance.
Are there any services WinTek USA does not offer?
WinTek USA specializes in window and door replacements, roofing installations, and energy-efficient upgrades. While they offer a wide range of services related to these areas, they do not provide services outside of home improvement, such as plumbing or HVAC installations.
Does WinTek USA have any eco-friendly practices or accreditations?
Yes, WinTek USA is committed to sustainability. The company recycles materials like aluminum, glass, and steel, with proceeds supporting local charities. They also offer ENERGY STAR® certified windows, such as the EcoTek series, designed for superior energy efficiency. WinTek USA's mascot, Lucky Leaf, plays a vital role in promoting these eco-friendly practices. Lucky provides practical energy-saving tips and engages families and children in energy conservation efforts through educational content and community events.
What safety measures does WinTek USA have in place during projects?
WinTek USA prioritizes safety by employing certified technicians who follow strict installation protocols. Protective drop cloths and floor runners are used to protect the home during installations. Safety equipment is used to prevent accidents, and all work areas are kept organized and clean.
How does WinTek USA manage and dispose of construction waste?
WinTek USA recycles all old windows, doors, and roofing materials removed during installations, with proceeds donated to charity as part of their community commitment.
What is WinTek USA's preferred method of communication?
WinTek USA communicates with customers via phone and email. For new customers, the contact number is (833) WINTEK1 (833-946-8351). Existing customers can reach customer service at (866) 884-4065 or via email at customerservice@wintekusa.com.
What financing options does WinTek USA offer?
WinTek USA offers flexible financing options for qualified customers, including zero-interest financing for six months. Financing plans can be customized with terms of up to 15 years, depending on the project and creditworthiness.
Does WinTek USA assist in securing financing?
Yes, WinTek USA assists customers in securing financing by partnering with multiple reputable finance providers. They help match customers with the most suitable financing options based on individual needs and credit profiles.
What sets WinTek USA apart from other home improvement contractors?
What sets WinTek USA apart from other home improvement contractors? WinTek USA is known for its combination of high-quality products, expert installations, and exceptional customer service. Our products, like the EcoTek and Smart Series windows, are ENERGY STAR® certified, and our roofing options, such as GAF Timberline shingles, provide superior durability and aesthetics. Our community involvement, including our commitment to sustainability and charity through the Lucky Leaf program,
