Benefits of Live Transfers
Enhanced Efficiency
We save you time by vetting each lead and connecting you directly to the homeowners who have expressed a genuine interest in your service.
Validation
Homeownership is validated ahead of each transfer. All transfers are audited and evaluated with quality control efforts within Modernize's PACE-certified contact center.
Live Pre-Screened Homeowner
By engaging with the homeowner in real-time, you increase the likelihood of converting them immediately. They are eager and ready to speak to a professional.
Time-Saving Convenience
Spend less time chasing leads and more time doing what you do best — delivering exceptional results to your clients. With Live Transfers, maximize your productivity and close more deals with ease.
Live Transfer Trades
Live Transfers are available to all Modernize partners, across all of our trades. Connect with high-intent homeowners today!
- Solar
- HVAC
- Windows
- Gutters
- Siding
- Kitchens
- Bathrooms
- Home Security
- Cabinets
- Medical Alerts
- Home Warranty
- Walk-in Tubs
- Stair Lifts
- Flooring
- Hot Tubs
- Tree Services
- Roofing
- Plus more!
Ready to Optimize Your Sales Force?
Boost your company’s customer acquisition and sales efforts with Modernize Home Services’ Live Transfers. Our solution connects you with highly-engaged homeowners, directing them straight into your sales pipeline and call center. Designed to complement your existing sales team and call center infrastructure, Modernize Live Transfers optimize your sales force’s strengths and empower them to deliver exceptional results.
As your partner in this process, our PACE-certified contact center bridges the gap between leads and your sales team. We pre-qualify and verify homeowner intent, assisting them in understanding their project needs. This streamlined approach ensures a smoother process for everyone involved. We promptly transfer these highly-engaged homeowners directly to your sales team, enabling them to secure appointments effortlessly. Connect swiftly with motivated homeowners and seize every opportunity with Modernize Home Services’ Live Transfers.
Which solution is best for you? Leads, Live Transfers, or both?
Below outlines standard guidelines for using Live Transfers. However, a Modernize expert will review your specific infrastructure and goals to find you the right solution.
How Live Transfers Differ from Leads
The difference between Live Transfers and high volume leads is how you’re working the lead, the mechanism of delivery. Live Transfers are pre-screened homeowners on the phone in real time ready for your services, no calling or prospecting.
Ideal fit for Live Transfers:
- Companies with a call center consisting of less than 10 dedicated agents operating during set (or specific) office hours
- Companies that are not equipped to handle high-volume of leads but have a larger marketing budget
Ideal fit for Leads:
- Companies with a strong capability to handle homeowner inquiries, particularly with a large call center of 50+ personnel
- Companies looking to grow through 100+ leads a month
