Woodbridge Home Exteriors Inc - AMA

They did a wonderful job even though it was expensive

Use a different company when they installed our door it was installed warped so at the top when you close the screen to keep the bugs out, the screen door is still opened. We’ve called several times. Nobody will come out to fix the issue we’ve called corporate. They told us if no one contacted us within 24 hours to call them back and let them know. We’ve tried calling them back they haven’t called us back but they get their payment every month. There are better companies that truly want to provide good Quality service I would choose a different company.

Salesmen was great. We chose Woodbridge because of their design ability. Once 1/2 payment was made and windows were ordered we became very concerned with the company. Scheduling was difficult at best The installers did a terrible job. They brought wrong windows which they tried to use anyway, installed windows in wrong places and tried to repair a broken window in their truck and pass off as a correct window. From the date of purchase to the date of final install was approximately 7 months. Communication with Woodbridge was basically nonexistent after initial payment. Overall we love the look of our windows but the experience with Woodbridge is not something I would recommend.

I highly recommend this company for your new Windows and doors! The whole process from signing to installing is very simple and rewarding. The installation process was done in a matter of hours(5 1/2) The crew - Thomas,Jason,Josh, John were friendly efficient and down right amazing! Thanks again guys!! That’s why WoodBridge my friend. Best in Texas.

The windows are beautiful, but the installation was not great. After the windows were installed, I walked around my home to find large pieces of glass in both the front and back yard. The installers also did not remove the hardware for my blinds in the kitchen window. Mind you, they did for all the other windows. They caulked the window around this and this is very bothersome and caulked incorrectly for the price I paid for these windows. I voiced these concerns to the individual who called to see how installation was and she said Mark would give me a call. That has yet to happen and it has been close to a month.

We had a door installed and there is a gap we have called we have emailed we’ve called again. Still nobody will come and fix it. Their are getting their payment every month but they do not want to come fix the gap that is in our door. This is closed so it will not keep any bugs out if we have the door open. Go with another company

Signed a contract in June, it’s October now and the job still isn’t finished. I have names and numbers of 9 people I’ve spoken to about finishing this project. They haven’t been good to check progress or return calls. Seems I always have to initiate all communication and wait for them to call me back. They are nice on the phone but that doesn’t make up for the lack of communication and progress on this job. Usually start around noon and leave early. Had planned on having more work done, but after this first project, that’s not happening with Woodbridge. We’ll find real professionals that have a much better work ethic than Woodbridge. Hope others have had a better experience than we have, so disappointing.

We recently had our windows replaced and has the best experience with Woodbridge! From the start, Kelly explained all the options and really listened to what we wanted in our new windows; he even took the time to re-explain everything when my husband came in at the end of the consultation. Then for install, Caleb and his crew were the nicest, most professional group I’ve ever had the pleasure of working with! They truly cared about their work and our satisfaction. And these windows are phenomenal!!!

From planning to installation was efficient and professionally installed very satisfied with results.

Quick and professional Great installation! A+ work