Alenco Inc
About
Alenco Inc
Since 1986, Alenco has been the remodelers of choice for customers throughout Kansas and Missouri. As a family-owned and operated business, our mission has always been simple: to offer our customers top-quality products and unbeatable service, straight from our family to yours. From windows and doors to siding, insulation, and bathroom renovations, there’s no need that our Kansas City remodelers and St. Louis home improvement experts can’t meet and exceed.
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Homeowner Reviews
Alenco Inc
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27 reviews
Fairy G
I paid over $13,000 for a small shower and have had nothing but problems from the start. First, the salesman was aggressive and when I told him I didn't want to listen to all his presentation he completely ignored me. He was at our house for nearly 2 hours going on and on. He told me the shower retailed at some ridiculous price over $20,000. He asked if I was a Sam's Club member because that would give me a little bit of a discount - he didn't even have me verify that I was a member. So that's how it started. Come installation day, the guy was there 12 hours the fierst day, and 11 hours the second day. He had never put in a glass shower door like the one I purchased, and did it completely wrong. The plastic strip at the bottom (which is supposed to keep the water in the shower and not on the floor) kept coming off. It's a cheap type of plastic and the design makes no sense. We had to contact them to come back and fix it. He came one or two more times but the problem continued. So, they ordered a new glass door and hired a sub-contractor to install it "the right way". In less than a week the plastic strip came off again. They clearly don't know what they are doing and I truly regret going with this company. I could have gotten a comparable shower at a much better price from other companies. I went with this company because I trusted the Kohler name. Big mistake. VERY unhappy.
June 21, 2024 · Verified
ian G
We could not be more happy with our new windows and the extremely professional job of installing them! Our sales rep Mike was absolutely wonderful!
During the installation the crew discovered a hornet nest under our siding 😬 and they were not happy about being disturbed! Even while being stung, they tried their hardest to complete the job! Ultimately, they had to come back after I took care of the hornets. Of which I absolutely commend their efforts and do not blame them at all for not finishing in one day. I would have stopped at the first Buzz!
Again, the windows are amazing and made a HUGE difference in the house, especially over winter. We replaced the original 123 year old windows of which they did a fantastic job of saving them for us as we are incorporating them into the remodel inside the house!
Thank you Mike, install crew and Alenco!
The exterior is next and we will be calling you! 😁
During the installation the crew discovered a hornet nest under our siding 😬 and they were not happy about being disturbed! Even while being stung, they tried their hardest to complete the job! Ultimately, they had to come back after I took care of the hornets. Of which I absolutely commend their efforts and do not blame them at all for not finishing in one day. I would have stopped at the first Buzz!
Again, the windows are amazing and made a HUGE difference in the house, especially over winter. We replaced the original 123 year old windows of which they did a fantastic job of saving them for us as we are incorporating them into the remodel inside the house!
Thank you Mike, install crew and Alenco!
The exterior is next and we will be calling you! 😁
May 9, 2024 · Verified
Paul M
We had dave comeoand do our shower , he was amazing not only on installing the products , explaining things , was professional , kind , and resoectful . Was super understanding and great with our pups . I would highly recommend dave and allen co to anyone needing work done . As far quality work it was above and beyond what we expected . Dave and his wife were great to work with and very helpful ,
April 19, 2024 · Verified
Chris K
We are repeated customers of Alenco. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Joseph just finished installing our windows. He did a great job. On time, polite, professional and did a good clean up. Joseph installed windows a few years ago for us, so we were happy to see him again. Windows are a great quality at a competitive price too.
Joseph just finished installing our windows. He did a great job. On time, polite, professional and did a good clean up. Joseph installed windows a few years ago for us, so we were happy to see him again. Windows are a great quality at a competitive price too.
April 10, 2024 · Verified
Dana P
Love our new window!!!! can't wait to start actually opening our window! Joseph was amazing and did a wonderful caring job! So Happy with the turn out.
April 7, 2024 · Verified
Torie F
Dave was our installer and he did a fantastic job on our shower. He’s attention to detail and communication with us was 10 stars. It only took him two days to make our reality and give us our dream shower. Thank you Dave and team Alenco.
March 30, 2024 · Verified
ian J
Alenco installed a new door at the entrance to my home, and it looks great. The whole experience was very enjoyable, from the initial consultation, through the install, and finally the follow-up call I recieved asking me if I was satisfied. All of their representative employees did an excellent job. Highly recommended.
March 27, 2024 · Verified
Daniel T
Did a great job! The crew explained everything to me before they started the job as to what they was gonna be doing. A couple issues arose as they got into the work and explained the issue and what they needed to do to fix the issue, and then, after cleaning up thoroughly, they brought me in for a final inspection and cleaning procedures. Just one thing I would suggest for anyone getting future replacements, get the shower doors and not just a curtain and a safety handle. I wish I could remember the names of the 2 installers so I could give them accolades, you guys were amazing and I thank both of you for doing such an amazing job! Thank you so much!!!!
March 4, 2024 · Verified
Kelly
Amazing. I am so happy, I wish I had done this a long time ago. It's beautiful. They arrived on time ,updated me through the process, were mindful of my carpet and walls , cleaned up well!. I'm thrilled with the end result. No hidden costs or charges either. I'm beyond impressed. My installer was bmvwry nice, asked for my input when applicable, and thanked me after he cleaned up. I would highly recommend!
February 13, 2024 · Verified
alex M
Returning costumer! Great windows, excellent service, and they stand behind their warranty. I've replaced all my windows with Alenco (15+ windows). I trust them so I decided to add a new window in the basement too. Regarding warranty: I had a window leak issues that turned out to be a roof leak but they came out multiple times to try to help address the issue. They were the ones who actually found the roof leak. I really appreciated that.
The sales team is great. Nathaniel Tredoux was the sales guy for all my replacement windows and he was awesome. The salesperson for my new window install was Connor Overman, although a bit new and unexperienced he was very friendly, helpful, and competent. Installers are great too!
The sales team is great. Nathaniel Tredoux was the sales guy for all my replacement windows and he was awesome. The salesperson for my new window install was Connor Overman, although a bit new and unexperienced he was very friendly, helpful, and competent. Installers are great too!
January 23, 2024 · Verified