American Standard Home Services
Company Highlights
American Standard Home Services
Raising the standard of living for 150 years.
ELEVATE YOUR SHOWER EXPERIENCE WITH AMERICAN STANDARD
TRUST AMERICAN STANDARD'S 150 YEARS OF BATH & SHOWER EXPERTISE
Upgrade your shower or convert your tub to a shower.
All of our products are low-maintenance, high-quality and professionally installed with a lifetime warranty.
ENJOYING A NEW SHOWER IS EASIER THAN YOU THINK.
From design to installation, we're all about convenience.
- 149 years in business
- Bonded
- Insured
- Offers Financing Options
- Offers Senior Discounts
- Offers Military Discounts
Frequently Asked Questions
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American Standard Home Services
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Bathing Warranty
American Standard warrants its products against defects in material and workmanship under normal use, with coverage periods varying by product type. For example, Luxury Series Acrylic Tubs have a limited lifetime warranty, while Americast Tubs carry a 10-year limited warranty on enameled surfaces and a 1-year warranty on textured floor surfaces. Walk-in baths also have coverage, including a 15-year warranty on the bathtub and a lifetime warranty on the door seal. The warranty is only valid for the original purchaser or the first property owner if purchased by a contractor.
Terms and Conditions
The warranty covers repair or replacement of defective products but excludes damages from improper installation, lack of maintenance, accidents, natural disasters, or modifications. Any warranty is void if the product is moved, modified, or not installed according to instructions. The warranty does not cover labor or costs for removal, reinstallation, or surrounding materials. Some limitations on implied warranties may not apply in all states.
Coverage begins from the original purchase date, with specific durations based on the product type (e.g., 10 years for Americast surfaces, 15 years for certain walk-in bath components). Warranties are non-transferable and only apply to residential or the first commercial use unless otherwise specified.
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Toilets Warranty
American Standard offers a limited warranty on their toilets, covering defects in materials and workmanship. For residential use, warranties vary by product line. Select models have a lifetime warranty on chinaware for the original owner, and mechanical parts are typically covered for 5 to 10 years. In commercial settings, chinaware warranties range from 1 year to lifetime, with mechanical parts covered for up to 5 years. SpaLet toilets include a 3-year warranty on parts and a 1-year warranty on electrical components.
Terms and Conditions
The warranty covers repair or replacement but excludes damages from improper installation, maintenance, non-genuine parts, Acts of God, and certain cleaning products (e.g., in-tank cleaners). The warranty is void if the product is moved from the initial installation site, improperly maintained, altered, or installed against instructions. American Standard disclaims liability for incidental damages and limits any implied warranties to the warranty period.
Warranty durations vary by model and usage. For example, residential use of some toilets includes lifetime coverage on chinaware for the original owner, while commercial use has shorter terms. The warranty is non-transferable unless purchased by a contractor for initial installation at a property.
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Plumbing Products Limited Warranty
American Standard warrants its plumbing products to be free from material and workmanship defects for one year from the purchase date, applicable to the original purchaser. Covered products may be repaired, replaced, or exchanged at American Standard’s discretion if deemed defective within the warranty period. Certain natural wood variations, such as grain patterns and mineral streaks, are excluded from defect coverage.
Terms and Conditions
This warranty excludes damage from improper maintenance, cleaning, shipment, or installation, as well as Acts of God and natural disasters. It does not cover labor costs, installation, removal expenses, or code compliance issues. Warranty is void if the product is moved, altered, installed incorrectly, or damaged through misuse or negligence. Liability is limited to the warranty coverage, and incidental damages are not covered.
The warranty period is one year from the original purchase date for both residential and commercial use. Warranty claims require proof of purchase and relevant details to be submitted to American Standard for processing.
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Fittings and Faucets Warranty
American Standard warrants its fittings (such as faucets and showers) to be free from material and workmanship defects. For residential use, the finish is covered by a limited lifetime warranty, while electronic components, PWRX® Long-Life Power Pack, and electronic valves are covered for five years. Commercial use has a five-year warranty for all components. This warranty is only valid for the original purchaser or first property owner when purchased by a contractor.
Terms and Conditions
The warranty covers repair or replacement of defective products but excludes damage from improper maintenance, installation, use of non-genuine parts, shipment issues, and natural disasters. It also does not cover labor costs, local code compliance, or damage from Acts of God. The warranty is void if the product is moved, improperly maintained, or modified, or if it was purchased from an unauthorized seller. Batteries are not included in electronic components’ coverage.
The warranty duration varies by product type and usage. Residential fittings have a limited lifetime warranty on the finish, and five years for electronic parts, while commercial installations have a five-year warranty. Proof of purchase is required for claims, which must be submitted to American Standard with all relevant details.
Homeowner Reviews
American Standard Home Services
Reviews by Platform
- 3.2 / 5
Only show reviews that mention…
The installation was fast, however the quality would not be acceptable . Had to have them back out because the “framing” came apart All in all I don’t think the benefit is greater than the cost.
Highly-recommend American Standard "Walk-In Tub package" which includes a new American Standard 'right-height' toilet installation