American Standard

I have recently upgraded the tubs in our house and it was good decision. I have decided to go with this company since it is very well reputed in the market. The tubs i feel it very well designed according to comfort and safety . It has non slippery bath tubs and built from long lasting material so its going to last without need to change it .

Went with American Std even though higher price for lesser product because they were only ones to promise glass door installation. Long story short they subbed it out. Took several weeks later. Salesman meanwhile got fired. Installed smaller liner than promised. All in all don’t go with these shysters

The American Standard step in shower.
It's fabulous.
I am in a wheelchair
so it made such
a difference to get in and out
of an easy shower.
Um I also
thought that the fellows
that came to install
it were professional.
They left the place clean
and they were wonderful.
Um
On the other hand, I
have been requesting a statement
from the main office
of American Standard. I keep calling
and calling. I keep being told it's
being passed to another person.
I still do not have a statement
of my shower
of the cost of what I paid
and what is due.
I don't understand why they're
not getting back to me on this
and they can't get paid unless
I get a bill.

The shower is absolutely beautiful and so easy to maintain. The installation only took a day; the installers were thorough and knowledgeable. They cleaned up beautifully.

I like the fact that support was right there on time to help me fix my issue the service was on point, thank you

We bought a shower from them and was shorted some parts. The first ones came in ok but the other parts just came in the second week in may. We had a heavy leak 2 weeks after installation leaking out 3 gallons of water and it took 2-1/2 weeks to gat someone to come fix it. We finally got the shelves but won’t be installed until next Thursday. Customer service would not give you information on the parts and even two were rude on the phone.

Horrible Customer Service! Took 5 months to correct a defective shower pan!

Scheduled to install 5/6. On 5/6 the installer called to reschedule for Friday 5/10 due to one of his crew being sick. They arrived at 10am on Friday and worked until 8pm. They said it would try to finish in one day since it was a three-hour drive home. At 8 PM the shower was not finished. They also damaged the corned of a wall next to the shower. Also, we were told that the wrong door had been ordered. After not hearing from anyone since Friday. I called and spoke to Kristen who said the door was on order and that the installer would call once they received the new door. Today is the 16th and I have no idea when the shower will be finished.

Product is very good.
Workmanship was also good!

I am still disappointed the extra support bar was not installed.

The salesperson and installers were highly professional and courteous. They took their time to ensure that I understood the process and was satisfied with the results. The price was well within my budget and the quality of the product is excellent.