American Standard
Company Highlights
American Standard
Raising the standard of living for 150 years.
AMERICAN STANDARD WALK-IN TUBS
American Standard has created innovations that have set the standard for healthy living.
Why American Standard Walk-In Tubs are the best:
EXPERIENCE YOU CAN TRUST
Only American Standard has over 150 years of experience
SUPERIOR DESIGN
Ultra low easy entry and exit design, wide door, built-in safety bar and textured floor provides a safer bathing experience
PATENTED QUICK-DRAIN TECHNOLOGY
LIFETIME WARRANTY
The ONLY Lifetime Warranty on the bath AND installation, including labor backed by American Standard
44 HYDROTHERAPY JETS
More than any other tub we've seen
- 149 years in business
- Servicio en Español
- Bonded
- Insured
- Accepts Emergency Requests
- Offers Financing Options
- Offers Senior Discounts
- Offers Military Discounts
Frequently Asked Questions
Promotions
American Standard
-
Bathing Warranty
American Standard warrants its products against defects in material and workmanship under normal use, with coverage periods varying by product type. For example, Luxury Series Acrylic Tubs have a limited lifetime warranty, while Americast Tubs carry a 10-year limited warranty on enameled surfaces and a 1-year warranty on textured floor surfaces. Walk-in baths also have coverage, including a 15-year warranty on the bathtub and a lifetime warranty on the door seal. The warranty is only valid for the original purchaser or the first property owner if purchased by a contractor.
Terms and Conditions
The warranty covers repair or replacement of defective products but excludes damages from improper installation, lack of maintenance, accidents, natural disasters, or modifications. Any warranty is void if the product is moved, modified, or not installed according to instructions. The warranty does not cover labor or costs for removal, reinstallation, or surrounding materials. Some limitations on implied warranties may not apply in all states.
Coverage begins from the original purchase date, with specific durations based on the product type (e.g., 10 years for Americast surfaces, 15 years for certain walk-in bath components). Warranties are non-transferable and only apply to residential or the first commercial use unless otherwise specified.
-
Plumbing Products Limited Warranty
American Standard warrants its plumbing products to be free from material and workmanship defects for one year from the purchase date, applicable to the original purchaser. Covered products may be repaired, replaced, or exchanged at American Standard’s discretion if deemed defective within the warranty period. Certain natural wood variations, such as grain patterns and mineral streaks, are excluded from defect coverage.
Terms and Conditions
This warranty excludes damage from improper maintenance, cleaning, shipment, or installation, as well as Acts of God and natural disasters. It does not cover labor costs, installation, removal expenses, or code compliance issues. Warranty is void if the product is moved, altered, installed incorrectly, or damaged through misuse or negligence. Liability is limited to the warranty coverage, and incidental damages are not covered.
The warranty period is one year from the original purchase date for both residential and commercial use. Warranty claims require proof of purchase and relevant details to be submitted to American Standard for processing.
-
Fittings and Faucets Warranty
American Standard warrants its fittings (such as faucets and showers) to be free from material and workmanship defects. For residential use, the finish is covered by a limited lifetime warranty, while electronic components, PWRX® Long-Life Power Pack, and electronic valves are covered for five years. Commercial use has a five-year warranty for all components. This warranty is only valid for the original purchaser or first property owner when purchased by a contractor
Terms and Conditions
The warranty covers repair or replacement of defective products but excludes damage from improper maintenance, installation, use of non-genuine parts, shipment issues, and natural disasters. It also does not cover labor costs, local code compliance, or damage from Acts of God. The warranty is void if the product is moved, improperly maintained, or modified, or if it was purchased from an unauthorized seller. Batteries are not included in electronic components’ coverage.
The warranty duration varies by product type and usage. Residential fittings have a limited lifetime warranty on the finish, and five years for electronic parts, while commercial installations have a five-year warranty. Proof of purchase is required for claims, which must be submitted to American Standard with all relevant details.
Gallery
