Bath Planet of Chicagoland
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Bath Planet of Chicagoland
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Homeowner Reviews
Bath Planet of Chicagoland
Reviews by Platform
- 4.0 / 5
- 4.3 / 5
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5 reviews
Richard W
Bath Planet took out our old cast iron tub and left us with a beautiful shower. We were very pleased with the installation, and the installers. We are still waiting for the shower faucet that we ordered, but are using the one provided.
September 6, 2024 · Verified
TRSTOCK S
I rated you a 4 instead of 5 but not because of the finished product but because of the installers poor communication. The finished product is excellent and completed in about 4.5 hours. However I was called at 730 am telling me he would be here at 10am. He arrived at 1045 without letting me know he was going to be very late. Turned off the water and went to work with his partner. After that I didn’t hear from them until he handed me his I pad and said fill out my survey. Expecting me to fill it out without looking at his work. I went upstairs and filled out the survey while I examined his work. He said thanks and was gone. When my wife came home and looked everything over she asked why there was a sticker on the mirror which I hadn’t realized was there. It was how to maintain the shower and floor. He never pointed it out and I wonder what else I don’t know. Otherwise the job was great and done cleanly.
September 2, 2024 · Verified
Sommer G
I recently had a new shower installed by Bath Planet, and the experience was outstanding from start to finish. Our Sales Professional, Jenny Mansoori, was knowledgeable and offered helpful advice without any pressure, providing a clear and competitive quote. Communication throughout the process was seamless, with the customer service team always available to answer questions and provide updates. The installer was punctual, professional, and meticulous, leaving my bathroom spotless after completing the job. The craftsmanship of the new shower exceeded my expectations, and I couldn’t be happier with the result. I highly recommend Bath Planet for their exceptional service and quality work.
August 26, 2024 · Verified
Robert E
Kennedy is an excellent Carpenter and his helper Johnny was the cleanup man and did a great job we are very happy with our new shower
August 8, 2024 · Verified
Lucy A
I regret this decision. The glass of the shower doors is so thin and janky. After a year the doors are no longer plumb. If I knew what I knew then for the same price, (This was 10K, but cheap product) I could have had a more quality product. This looks ok, and was quick, but things are loose and rattle. Plus the installers broke a light fixture and did not bother to mention it and when I called to alert Bath Planet of the issue, that is where it ended. I know the installers knew that it was a problem because they were in a real hurry to leave. They ran out to the truck and left in a hot hurry. Do yourself a huge favor. For the same price, maybe even less hire a plumber. Depending on your finish choices it will take 2-5 days but you will be much happier.
July 3, 2024 · Verified