Caliber Home Solutions

These guys did a great job installing a new stair lift in our home. The project started with their representative coming to our place to discuss options for gaining disabled access to our lower floor and was very helpful in our decision. In only a week the installers put in our lift. They were on-time, professional, friendly and did an excellent job explaining how the system worked and how to maintain it. I highly recommend Caliber.

Love the kohler tub! The experience with the installers have been awful. They ruined my mom's floors with the install! Casey and Danny promised they would make good on fixing the floors and now I've been ghosted by them. The tub was installed on June 4th, they tried one fix that made the floors worse, then promised again they would get it fixed. It's now it's almost September, and nothing. I would not recommend Caliber for your install

Great job I love my new walk-in shower Danny, Jesse and the whole crew did a great job.
Tory in the office was amazing and I even had the chance to talk to the CEO of the company Mr. Oneal who made sure that everything was going to be okay which it really made feel great, they all cover everything that I needed and made it right it definitely exceeded my expectations I am very satisfied with the job and the end product.
I would highly recommend Caliber Home Solutions to anybody that’s is interested in a bath remodel thank you again Caliber👍👍👍

Had Caliber install a walk-in shower so we would not be climbing over a tub as it is getting harder to do now that we are both in our 70s. We are NOT impressed with the unfinished state of the install. The front edges of the shower are left unfinished and the chipped paint and work marks are plainly visible. Unfortunately, the fact that finish trim is not included in the install is not addressed during the sales presentation nor is it easily noted in any of the pictures of installs used in advertising of the products. For the price of the installation (which is substantial) you would think that $50 worth of trim would be included. We would NOT recommend this company. I gave it two stars because we have no complaints about the product itself, just the installation.
EDIT: After initial review we were contacted about having the installer come out and correct the installation. They scheduled a time and came in with the needed materials to complete the installation to our satisfaction and apologized for having rushed the installation in the first place. The installer also made sure to ask if there were any other questions and demonstrated a few of the options that the shower had that we were not aware of prior to his visit. The end result is that we are pleased with the new shower in every way and I would revise my recommendation to YES for this company.

My Grandma had these jokers come and install her shower and did a piss poor job to say the least. She still hasn’t got her bathroom done and it has been since March 26th and here it is June 17th and she still hasn’t been able to use her shower. Here are some of the items of concern:
1. Customer service goes around and around and never gets you a solution
2. The shower door is not level and leaks when the shower is used.
3. The trim doesn’t match
4. Trim is falling off the wall after 3 weeks of sitting there.
5. Shower head was way too high.
6. The Surround only went partially up the wall.
7. Caulk wan’t put were it was suppose to. So possible leaking into the walls and floor.
8. Have called many times and still no fixes.
Very frustrated and looking to go get an attorney to sue them for taking Advantage of my grandma. Not a happy camper.
07/11/2024
We still haven’t had anyone come and fix the shower, we have called the customer service and product service but we are told the CEO needs to get back with us……. Still waiting not even a return phone call we have tried 6-10 times to get a reply or an update on what is going to happen….. crickets. Angry customer……..

I love my new Walk-in Shower. It is beautiful. The installer knew what he was doing and he finished the job quickly. The shower is worth the price and I no longer fear falling in the bathtub.