Ian R
I have been disappointed with an issue raised with Couto Construction regarding installation of my roof. My main reason for working with them was their comprehensive long-term warranty with their roof installations.
I recently had an inspection and it was brought to my attention I have exposed wood on my roof after the installation. When contacting Couto, they have informed me that this area is not a "roof" and is rather a "wall" therefore they will not address the missing material. They proceeded to point to the contract that they are not responsible, even though we had this area covered in the past.
I would have expected some solution, paid or not, but they decided to first ignore my request for a month and then follow up by having a project manager call me and say they have no liability at all in this situation. I expect more from a company like this.
October 15, 2024 · Verified
Debra M
I was so pleased with the service, quality cleanliness, and timeliness of my project. Carlos was just wonderful, and the crew was so amazing. I am getting compliments daily from my neighbors friends and family. I will certainly contact them for my next project.
October 15, 2024 · Verified
Don C
Our Berkley Congregational Church had Couto Construction replace the roofs on the parsonage and the barn. Additionally they jacked up one side of the barn to rebuild the rotted out sill. All the work was done quickly, professionally, on budget, and we are very pleased with Couto Construction and would highly recommend them for any type of project. Also Derek Couto and his crew was a pleasure to work with.
August 6, 2024 · Verified
Tia A
Absolutely fabulous! We had an idea of what we were looking for and our friends at Couto went above and beyond to make it happen. They were very flexible and happy to go over options that could help keep the budge where we wanted it. We had other siding companies over who wanted more than double what coutu quoted us!
We ended up with new siding, new gutters, and a few new windows. We could not be happier with how the projects came out! It was also amazing to see how hard their crew works each day, they completed the job quickly and efficiently. Highly recommend this company for your construction needs!!
August 3, 2024 · Verified
Prudence S
Kevin and his crew did a great job with the siding/window project on our historic barn home. They handled the unique nature of the home with ease. I have always believed that the true value of a company is how they handle the bumps in the road. They responded quickly to any issues that arose and completed the project quicker than I thought possible. The crew worked long days and made up for bad weather and a product issue with their hard work. The budget was the best around and we plan to use them for the next phase of the project.
Thanks, Kevin and all the crew!
June 26, 2024 · Verified
Elizabeth P
I couldn’t have asked for a better experience! I needed work done on the shingle siding on my house at very short notice. Michelle was super understanding of my situation and they were able to make quick Accommodations to help me out. Not only did Josimar and Fernando do a beautiful job, they found a hole in my roof and were able to fix that while they were here! Everyone who helped me through the entire process was wonderful to work with, very skilled and professional. I will definitely be calling them for any future work I need done!
April 26, 2024 · Verified
Vanessa M
I had a great experience with Couto from start to finish. They were the first to respond to my request for an estimate and continued to communicate well throughout the project. Tiler came out and did the initial estimate and was very thorough, even getting additional opinions from the crew itself. The crew did a great job of demolishing and rebuilding my chimney, and added ridge caps where needed. The chimney looks fantastic! Marcello and Marco were the guys who sistered the rafters in the attic. They were efficient and professional, providing me with pictures of the work. Better yet, all crew members were sure to clean up any mess and left nothing behind. Would definitely use this company again for future roof repairs.
Before and after photos of the chimney below.
April 19, 2024 · Verified
Karl A
Had the Couto team refurb our large backyard shed. Goal was to eliminate the need to paint it in the future. They arrived as promised and quickly completed the job! Quality of the window and door(Provia) they suggested was exceptional and installation was flawless. Siding and trim work exceeded our expectations. Thanks to Nick B. and Devan for making this a seamless and hassle free project for us!
November 3, 2023 · Verified
chuck S
We needed work done on the front of our gambrel garage. Total replacement of two windows and the door on the second floor of the exterior of the garage.
Sales rep. took the measurements and photos then forwarded to office. They would make the custom door. Contract signed
We were very nervous about the door being made. So when the Couto truck arrived, a very personable young man came over and introduced himself. Hi, I'm Logan. The first question I had. May I see the door? He did not have it. Carlos the Project Manager was on his way. He will make it on sight. Oh, this is not a good feeling, door has to be made and painted. We did not have a good feeling.
Well I have to tell you, what an awesome crew! Carlos made the door, sanded & primed it. Logan and Fernando put the two coats on, along with the installation of windows and trim. They were just a wonderful efficient crew. They NAILED IT! I cannot stop looking at our painted, properly made custom door. What an improvement! I also can't stop admiring the professional job done on the front of our garage. Thank you, Carlos, Logan & Fernando
October 16, 2023 · Verified
pamela
Couto construction is first rate and I highly recommend them. Excellent customer service throughout all aspects of the job. Josue Correa and his crew were professional and hard working. Their attention to detail was commendable and much appreciated.
September 29, 2023 · Verified