Tundraland Home Improvements
Company Highlights
About
Tundraland Home Improvements
Tundraland is an experienced and trusted Wisconsin-based home improvement company that proudly serves Northeast Wisconsin, Central Wisconsin, Southern Wisconsin and the Madison area. Tundraland is home to brands like Kohler Walk-In Tubs, Tundraland Series Windows, Tundraland Bath Systems, and Four Seasons Sunrooms. We specialize in offering industry-leading remodeling products ranging from walk-in tubs and bathroom remodels to sunrooms and replacement windows.
- 15 years in business
- Insured
- Accepts Emergency Requests
- Offers Financing Options
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Homeowner Reviews
Tundraland Home Improvements
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18 reviews
Holly M
I love my new bath/shower! Brian was great to work with he went over everything which made me feel confident in my decision
and Steve, the installer was awesome! Please give them a call!
and Steve, the installer was awesome! Please give them a call!
August 29, 2024 · Verified
C K
We had a new shower installed in February 2024 and in June we found water pooling on the floor just outside of the shower. I notified the installers at Leaf Home Enhancement in Kaukauna Wis. and two weeks later John came to repair the leak and was not happy that he was not notified sooner about a continuous leak. John found the leaking connection inside the wall and immediately repaired it. John also noted all of the damage to the bathroom wall and floor as well as the damage to our basement ceiling caused by the leaking water and wrote in his report that all these damages needed to be repaired.
I did not hear from the installers until I called them 3 weeks later on 7-17-24. On 7-25-24 Luis & Lilliana from JB Custom Drywall showed up and started repairs at which time we found mold growing on the damaged areas. Luis & Lilliana treated the mold areas and did a fantastic repair job which included a difficult texture match to our basement ceiling. After completing the repairs, Luis took some of the damaged drywall with him for paint samples for repainting.
I did not hear from JB Customs for about 2 weeks so I called them to learn that they were not contracted to paint their repairs and that Tom from the installers told the them "don't paint".
I called Tom's number several times and got no answer so on 8-13-24 I called the installers direct line only to get a answering machine. On 8-14-24 Luke called from the installers and not only could not explain why JB Customs were not allowed to finish the paint job but suggested that I do it myself and get reimbursed. After discussing with other associates Luke told me to hire a painter and they would reimburse me as long as I had an invoice from the painter.
REALLY?!?!? We have a $20,000.00 installation that causes god knows how much damage to our home and the onus is on me to get it repaired? What the hell kind of business are they running there.
Needless to say, still no paint job!
I did not hear from the installers until I called them 3 weeks later on 7-17-24. On 7-25-24 Luis & Lilliana from JB Custom Drywall showed up and started repairs at which time we found mold growing on the damaged areas. Luis & Lilliana treated the mold areas and did a fantastic repair job which included a difficult texture match to our basement ceiling. After completing the repairs, Luis took some of the damaged drywall with him for paint samples for repainting.
I did not hear from JB Customs for about 2 weeks so I called them to learn that they were not contracted to paint their repairs and that Tom from the installers told the them "don't paint".
I called Tom's number several times and got no answer so on 8-13-24 I called the installers direct line only to get a answering machine. On 8-14-24 Luke called from the installers and not only could not explain why JB Customs were not allowed to finish the paint job but suggested that I do it myself and get reimbursed. After discussing with other associates Luke told me to hire a painter and they would reimburse me as long as I had an invoice from the painter.
REALLY?!?!? We have a $20,000.00 installation that causes god knows how much damage to our home and the onus is on me to get it repaired? What the hell kind of business are they running there.
Needless to say, still no paint job!
August 29, 2024 · Verified
Ruth R
I had a team come in and put in a new shower for me. Kelly and Adam did a fantastic job! The new shower looks fantastic. I have an older home and all the plumbing was replaced. They coordinated the plumber, pulled the permit and got it inspected. Wherever they worked was left cleaner than when they came. It was completed in one day
August 29, 2024 · Verified
Vicki A
We requested a meeting to be on a Saturday due to our work schedule. Received a call 20 minutes after the appointment was to happen stating that the salesperson called in sick. Ok, I'll give you that but I am sure that they knew way prior to our appointment that he/she called in sick. Made another appointment. Salesman that did show was very nice. But, we ask for a written quote quite a few times but would not give us one. It was when they were advertising free installation and a shower door. With the amount he wrote down on a piece of paper was out of this world. What happened to free installation? How can a company send someone out to give you a quote and not hand you the complete quote? Just wrote the amount on their folder they hand you explaining their product. Needless to say there is no way we will be doing business with them.
August 14, 2024 · Verified
Amy K
We love our new walk in shower. I feel so much safer now that the huge soaker tub is gone. John B did the install and his work was meticulous. We went through Costco so we know TundraLand is a top notch company. Next up- painting the walls!
February 1, 2024 · Verified
Sandra H.
They had what I was looking for and they were very easy to work with for financing.
NEW LONDON, WI · September 15, 2020 · Verified
Kelly H
The experience with Tundraland has been great from start to finish. They came out to the house for us to design our shower and tub. Customer service was very helpful when I decided to change something. Our installer Chris G was friendly, did a great job and went thru cleaning and instructions. He put tarps down to protect carpet and cleaned up work areas when finished. I recommend this company if you need work done.
January 24, 2020 · Verified
alph H
We recently purchased a new shower enclosure. The work was promptly scheduled and completed as planned. The installer, Chris G. arrived 10 minutes early. He began by reviewing what was planned and if we had any questions. He was most professional in his approach. He covered the floors with tarps and removed all debris as he went. The work was completed in one day, as promised and we are thrilled with the results. We would definitely recommend Tundraland in the future. Thanks to you and to Chris for a job well done.
January 17, 2020 · Verified
carolynn R
Bobby was the sales rep that came to the house to go over all the options with us and he was great! Chris was our installer. He did an awesome job! Both were very professional, sincere, knowledgeable, polite, and a real pleasure to have done business with. Would definitely recommend tundraland to family and friends. Very impressed with the whole event. Great customer service throughout. Looking to redo our deck on the back of our house, will be calling you guys to help us out with that.
January 10, 2020 · Verified
Jan K
We had such a great experience with Tundraland! We had a small, enclosed shower that did not work well for my disabled husband. Tundraland came out and gave us options that would make the space easier to access. Brandon B. showed up to do the work. I cannot say enough about him! I explained my husband's disabilities: left side weaknesses and inability to use his left arm, and Brandon asked us every step of the way where we prefer the placement of items - bench, handheld shower head, overhead shower head, shelving, etc. He even had my husband test out the placement of the items before installing. When it was all done, it far exceeded what we thought it would look like and how easy it is for my husband to use. It is beautiful and accessible! It was an amazing experience, and one that will give my husband more independence.
January 10, 2020 · Verified