Harley Exteriors

We had Harley give us a quote in October 2020. They sent out Elio Hernandez and he worked so hard to give us the best deal possible. We did every windows in the house and our sliding back door. It took one day for the install and we havent had any issues since then. We have reached out about damaged screens. The customer service was very quick to respond and sent replacement that showed up in about a week. The difference it made on our heating/cooling bill has been pretty dramatic and every room is just more comfortable. 10/10 recommend them for any upgrades you may be planning.

We were told to allow about an hour and a half for a window presentation and had to both be here. So we chose 7pm time since that is when my husband gets home. After THREE AND A HALF HOURS, I said I needed to go to bed. It was 10:30 pm and the sales guy was still trying to win our business. There was a one time deal price if we purchased immediately and another supposedly amazing deal that would be honored for a full year. The sticker shock on the price for the”today only” price was insane. No way could we spend that kind of money. We decided to wait on windows. So after I nearly had to push him out the door at 10:30PM, the sales guy FINALLY left. A couple days later the phone calls started coming in. They had another incredible deal to offer if we ordered right away. Some big job they got gave them the ability to offer a one time only discount! They called a total of three times after the initial appointment to offer up something before I asked them to please not call again. I’m sorry, if you have to keep trying that hard and lie about these one time great deals to get my business, I’m not interested in your INSANELY inflated prices!

Our windows and 2 sliding door replacement projects went extremely well. The windows and doors are very high quality with a few upgrades included. The crew worked efficiently, creating very little dust inside the home. It was amazing to work with them as hauled away the old and installed the new. I also had the pleasure to work with the project manager asking many questions and getting great answers. The crew did a great job cleaning up each day and followed up in grouting all of the window and trim work. Great teamwork experience from the initial estimate to the finished product. Bravo!

Harley did a great job on my windows. I was admittedly leery of price, if it's worth a bit more, but I got to compare their windows to another set of a ubiquitous brand installed the prior year. Theirs are far superior in function & appearance. Their installers made the whole process smooth and stress free. Kudos to everyone at Harley.

Very good sales experience. The windows are high quality and the team paid attention to detail on installation. The minor items to be fixed were corrected as soon as possible without dispute. Good experience, would buy from them again.

Had my expensive windows installed in 2017, recently found out the interior window trim was rotted called them up to ask about the life time window warranty and workmanship, they gave me the run around a couple time, but then finally told me the trim is not covered under lifetime warranty. This is obviously workmanship error, I was told the trim was rotted and replaced during the install but later verified with my own contractors only some rotted trim was replaced and not all of them, the rotted ones were just caulked. You would think when new windows are installed especially at this price range, the trims would be part of the scope of work.

EDIT:
I go by a different legal name, there’s really no further concerns. I was told there’s nothing Harley can do, you will not fix my window trim under the warranty and you won’t even give me a quote to fix it because you only do windows and can not go out just for the trim.

My wife and I are new homeowners and we purchased our home with its original 1980's aluminum frame, single paned windows. Not fully aware as to how terrible the insulation those would provide, we braved the strong, freezing drafts invading our home for only a few short months before deciding that these windows had to go. Our furnace was working overtime to keep our home warm because any heat couldn't be retained behind those old drafty windows. Harley Exteriors was able to come give us the guidance and recommendations to get us setup to have their premier Olympic Series windows, as well as a sliding door installed. The difference has been astronomical! There is no longer a draft coming in from the windows, the furnace no longer runs as often, and only kicks on very seldom now as our home is now able to retain heat. Harley Exteriors is a good, honest, veteran owned company that was able to help my wife and I make our new house a cozy home. Thank you!

I was amazed at how fast they worked I thought for sure it would be two days of work but the crew of eight knocked it out in one they worked very well as a team. I was also impressed by the ingenuity of the Forman he made a special tool to remove the old aluminum frames so the tile sills we had wouldn't be damaged it worked good. There was one mistake made in the manufacturing of one of the windows but they were quick to get a new window and replace it. The manufacturer said it would take at least a month and a half to replace Harley Exterior had it in three weeks. I am happy with the quality work they did and also with the price.

We had our windows replaced about two weeks ago and it was a really good experience. Good communication from the company and a remarkably fast installation. The crew cleaned everything up and left no damage to any of our frames or sills. The windows are wonderful. They have significantly reduced the noise from both the highway behind the house and the Naval Jets that fly low overhead. We haven’t needed anything but cross breezes to cool the house which is a HUGE improvement as our house sits on a hill and has East/West exposure. I love everything about the windows and the company was very easy to work with. So far, worth every penny.

Had sliding glass doors replaced with French doors. The crew that came to install the doors was top-notch. Efficient and did such beautiful work. They also trimmed out the doors (exterior and interior) after the installation and the work is beautiful. Totally enjoying my new doors. Thank you!!