Amélie S
It pains me to write this review but I could not recommend this company at all. The install of 3 windows, 2 doors and 10 hurricane fabric panels took months from June to September. I signed the contract back in March.
They first installed a wrong door and then asked me to babysit it until they can get the correct one. In the meantime, I had to be careful not to damage the one that was not mine. The workmanship was absolutely horrible. It took a total of 40 calls, multiple emails, 1 threat to file a complaint with the Department of business and professional regulations, 4 different crews and 10 visits at my house to manage to complete this small job. I even went to the point of refusing the tech to caulk the interior trim because I was afraid of how bad it would look after I saw what they did on the outside.
Additionally, the day before hurricane Helene, I went ahead to install my hurricane fabric for the very first time only to realize they did not provide me the nuts to attach them. I had to rush the following morning just hours before the hurricane to go get the nuts they had to to order in emergency for me. What a stressful situation! Then installing the panels was another story. The bolts did not align on some windows, we had to smash them with a hammer to get the panels to fit. This is absolutely ridiculous and a safety issue.
Again, I would not recommend this company. They were indeed cheaper than all the other ones but I wish I had paid more just not to have to deal with this disaster of a project and all the headaches that came with it.
November 19, 2024 · Verified
Edward
Can’t say enough about the attention of the team especially Maria in getting all our windows and sliders installed. Any job of that magnitude will have some bumps and Maria and the team continued to address any issue that arose in changing so many windows and sliders. Having just gone through an active hurricane season we are so happy with the end result.
October 14, 2024 · Verified
Linda L
*READ THIS * I have worked on getting windows installed through My Safe Florida Home for two years! The process has been harder than getting a divorce in Florida! What saved my sanity was choosing Affordable Windows and Doors. Believe me they new everything I needed to do to get my windows and follow the rules for MSFH program. The office staff is led by Maria Blasioli and if you have a question, concern or just need help with the process she is quick to respond and is a problem solver (she called me after hours and gave me her cell). She treated me with kindness and concern. Doreen and Alicia also were easy to deal with in installation and billing. But Maria is your go to woman! She is the reason I still haven't ripped out the rest of my hair. I highly recommend Maria and this company for excellent customer service, also the windows are beautiful.
July 24, 2024 · Verified
Dan L
Affordable Windows & Doors came highly rated on Facebook, so we had them give us a quote - the sales rep Matt was genuine, fair and kept his word. The installers were efficient and professional. Maria kept everything moving, and the delivered on time as promised. We couldn't be happier and would highly recommend this organization to anyone in the market. One of the best contractors I've had the pleasure to work with.
April 26, 2024 · Verified
D P
Great company to work with from start to finish. Organized, punctual, and top notch communication. We had a new front door installed, a set of French doors, and an oversized slidder replaced and couldn't be happier. Today we became repeat customers and just ordered new hurricane impact windows to be installed.
October 9, 2023 · Verified
onnie P
From start to finish, in the end I’m extremely pleased with my new windows. My old house is definitely beautifully sporting these new windows! From the beginning meeting with Matt the salesperson, communication with Darrin the owner through the end with Mario and team the installers, I would highly recommend hiring this company for window installation. Just waiting on the final phase of City inspection & permit closure at this time.
March 7, 2023 · Verified
HomarandTania R
Ordered windows in April, they were installed in December. I had to call to get an update, their answer was “oh the person hasn’t called you yet?” Quoted me about 3800 and because they had to replace some wood (ended up being only a few studs) I ended up paying over 8k for 1 bay window. The install guys were very nice, bought them pizza because they stayed into the night to install. The office told me the inspector will come the next Friday, nobody ever showed up. All that money and still have to paint and cover the scratches and imperfections. So. unfortunately I cannot use them for the other 8 windows I have, hope i can find someone else that can do rest with similar windows. They cashed in on me, so Merry Christmas to them!
December 18, 2021 · Verified