Mary F
Best Choice roofers are amazing! They replaced the roof on my last house and came out to repair the botched work from a builder on the new home I bought (added ventilation that was never done and replaced some broken and rough shingles). Jamie Gill came out to offer her expert advice and she walked me through every step of the process and helped me understand the situation. She listened to my concerns and offered solutions. I made a few changes to the work throughout the process which I know was probably frustrating for her, but she never showed her frustration and was kind and professional the entire time. The price was reasonable and they went above and beyond and did more work on the roof than expected because they had extra tiles left over. That alone sold me as a customer - above and beyond work goes a long way with me. The roofers cleaned up very well and everyone was so friendly. Then Erin stepped in as the project manager to help me and she was great to work with. She inspected the roof after the work was done to ensure it was right and helped to get someone out to look at an area I had questions on.
I’m appreciate the start to finish attention to detail and enjoyed working with each person along the way. I recommend them for any roof work you may need- they will take care if you. I will continue to use them for any roofing needs I may have. Thank you, Best Choice!
January 16, 2025 · Verified
Thomas D
Great to work with to get insurance approval after being denied. Can’t be more happier on how it all turned out. The products are top shelf and look great. Can’t beat the price, quality and workmanship. This is the highest quality roofing company. Give them a try, you won’t be disappointed. Jamie was awesome to work with.
January 13, 2025 · Verified
Josh O
Phillip came out and inspected our roof thoroughly, validated our concerns, and helped us walk through the claims process with our insurance company. We are thankful for the attention to detail that was given throughout the entire process and the communication that we received at each step.
We would highly recommend Best Choice Roofing to anyone looking to have repairs or replacements.
December 24, 2024 · Verified
Overseer D
Looking for a roof? Best Choice Roofing will be your best choice. Please ask for Ms.Jamie Gill. She is on top of her game. She is practical and personable. Ms. Gill is concerned about you, the buyer. She will make sure you understand the process from A to Z. Ms Gill will be there for you when you make your major financial decisions regarding your roof.
Thank you for making my life easier.
Pastor Stephens
1st Pic Now
2nd Pic Before
November 12, 2024 · Verified
Yogi S
BCR replaced my roof a few months ago. Recently we had a storm and there was an opening causing the water to leak into my kitchen through the ceiling. We were going through the Hurricane Helene storm in Nashville, and they still came out the same day to look at the roof, had the roof repaired within 24 hours and the interior fixed within a few days. Great quality people, accountable for their work, quick to react, and polite to deal with. Thats all anyone can ask for. Everything is back to normal and I didnt have to spend a penny!
October 28, 2024 · Verified
Samantha
Our rep Colton Powell was AMAZING! He was able to deal with our insurance directly so we didn’t have to be the middle man. He was prompt and our roof replaced within weeks after we got approval. This has been the most hassle free experience. Colton was very knowledgeable and answered all our questions we had. Our roof looks amazing. Thank you for quality service!
October 9, 2024 · Verified
Ro
My roof had significant storm damage but I had always been a bit wary about filing a claim through my home insurance. Jacob Castillo made the process incredibly easy. From the point he knocked on my door to the roof getting installed he was always very attentive in keeping me updated about the process. He made everything very clear and easy to understand and I couldnt be happier with the result. If anything happens to my roof again Best Choice Roofing will be the first place I call.
October 9, 2024 · Verified
Adam P
Definitely 5 stars! "Best Choice Roofing" lives up to its name! The 1st guy we met was the estimator, Walker. He was amazingly thorough as he climbed all up into our attic and went on the roof, gathering the important info needed to give us an accurate estimate. He gave us multiple options and ZERO pressure.
The price was right and the financing option was very affordable and straightforward! We were excited to solve our leaky roof problems, so we signed on the dotted line with no regrets. Randy and Colin became our contacts after that, and they were great at communicating everything we needed to know, scheduling us in at a time that works for us, etc.
The work crew was on time, they kept their noses to the grindstone, smiling every time we interacted, and they were paying attention anytime I needed to go down the driveway. They were always accommodating of our movement around the place as they worked. Very professional!
The follow up to the job has been as impressive as the selling and doing of the job! Randy and Colin have both been in touch to make sure everything was done correctly, making sure any questions we may have are answered, and Colin even made a trip out to our house to inspect the job. He updated us on a few more things that needed done... things I just assumed were already done! They finished everything in a timely manner and we are thrilled with the finally result!
If you're reading this, choose "Best Choice Roofing" because I am very busy and I usually don't make time to do long reviews like this, but I just couldn't help myself. They earned my respect and I will recommend this company to anyone!
August 21, 2024 · Verified
Vanessa W
Wayne was easy to work with and was a real person instead of the sales guy type that usually rings our bell. If you don’t want to be involved in the process beyond signing over the insurance check and picking the roof color then this is the company for you!
*Brown before picture, black after picture
June 5, 2024 · Verified
kevin C
Johnny came by and inspected my roof, I knew I needed to replace it but I didn't know just how bad it was until after he looked at it. Most of the time they can get all if the replacement covered but mine was so bad that some of it had to be out of pocket, he was very knowledgeable and straight with me about what would be covered and what would not and estimate of how much it would cost me. The team that put the roof in was fast and professional and I even had a limb fall in my roof in the middle of the job but they worked with me to give me time to get that moved so they could finish up, I am in the historical district and everyone who sees it is impressed. I would recommend Johnny and the BCR team to anyone who needs roof work.
May 30, 2024 · Verified