Sandy C
From The time the service call was placed the company was very professional .When the technician was dispatched, the office sent you his picture. his background ,
How long he's been with the company and his qualification.
The technician then called you with his approximate arrival time. Sean the technician promptly fixed our air conditioner within two hours. Shawn not only took the time to fix The wiring and replace the part he also took the time to explain the problem to me and my 2 sons.
I highly recommend Shawn and Sila for your heating and cooling system.
September 5, 2024 · Verified
Harriet K
First, I got your info from off of one of your vans that I'd spied while traveling. Next, was very well pleased with the response to my call. Then, Mr. A was both professional & transparent in identifying the problem & explaining its resolve. As a retiree & seasoned citizen he wasn't shy 'bout offering options. Lastly, I was quite impressed by the varied estimates provided for my proposed projects. I'm looking forward to doing more business w/you. 😊
August 27, 2024 · Verified
Dawn D
Shawn did a fabulous job diagnosing the issue, resolving it, and even giving me tips on how to avoid it in the future. He didn’t stop looking over the unit once he found the one issue; he did a few more checks to make sure that the rest of the unit was running correctly. He even told me about the different filters that are available and why some are better than others. I appreciated his insight. And I appreciated his personable manner. He even played a bit with our dog when she kept dropping a ball at his feet!!
August 23, 2024 · Verified
Gail C
Jack was a great guy very trustworthy. Had to take my dog out for a walk, left him alone, trusted him very much. Good guy. He was a hard worker. I had lost my husband many years ago, always dependent on him to get things done. . When my air conditioner was not working right did not know who to call. I looked up Sila cooling and heating. Had great reviews so I called could not have been happier. People in the office were very nice and the service people were excellent l would highly recommend them. thank you God bless.
August 20, 2024 · Verified
Suzanne M
My bathroom faucet was leaking from above and below the sink and had to be replaced. The job took about an hour. The technician, Travis Welsh, was courteous and respectful of my home. I am very pleased with the results.
March 20, 2024 · Verified
Kenya R
Nick was GREAT and so was his knowledge about heating and cooling system. He was kind and thoughtful to me and my wife. Because of Nick, he let me know the importance of keeping up the maintenance on my heating unit. Nick was great.
February 2, 2024 · Verified
Dawne
We had a seamless experience with Sila technician Cameron, who came to service our water heater last week. Cameron was communicative ahead of our visit, and was thorough, kind, informative, and patient throughout the entire service appointment. We'd be happy to have Cameron as our technician every time we need service - as would our cats, who were also fans!
February 1, 2024 · Verified
Lisa D
We are very happy with David’s help troubleshooting our plumbing issue and all the work done. He explained everything too. We would recommend 100%.
January 25, 2024 · Verified
Michele T
We had our ductless split heat pump serviced by Jordan B today. He was the most knowledgeable technician we have ever had! Not only did Jordan take the time to explain exactly what was wrong with the unit but his kindness and respect for not only me but my house was above and beyond!
January 11, 2024 · Verified
Shayna K
Sila was very thorough in the assessment & maintenance of my furnace. I was having an issue & they were able to fix it on the spot. Constandino was very nice & took the time to explain to me what was wrong with my system. He answered all my questions & I was confident that my issue has been resolved. Thanks so much for coming out on a Sunday to fix my heat!
January 7, 2024 · Verified