HomePro
Company Highlights
About
HomePro
Your Trusted Source for Home Mobility Solutions
Your Trusted Partner for Mobility Equipment Solutions
HomePRO Mobility is situated in Loganville, Georgia, and provides mobility equipment for elderly or disabled people. With more than four decades of experience, we are well-known mobility equipment & services providers not only in Georgia but also in states like South Carolina, Florida, and Tennessee. With our home mobility solutions, you can make your life around the house much more accessible. Additionally, our mobility experts are highly experienced professionals who are both licensed and certified.
- 40 years in business
- Servicio en Español
- Insured
- Accepts Emergency Requests
- Offers Financing Options
- Offers Senior Discounts
- Offers Military Discounts
Frequently Asked Questions
Does HomePro offer free project estimates?
Yes, HomePro offers free project estimates
What is HomePro's warranty or guarantee policy?
HomePro Mobility offers comprehensive warranties for their products, such as a limited lifetime warranty on stairlift drive systems, a 2-year parts warranty, and a 1-year battery warranty. Some products, like the Handicare 1000 Outdoor Stairlift, also include a 10-year gear rack warranty. These warranties ensure quality and customer satisfaction, with specific terms varying by product.
Are there any services HomePro does not offer?
HomePro specializes in home accessibility solutions, including the installation of stairlifts, ramps, walk-in tubs, and vertical platform lifts. However, they do not provide general home repair services, interior remodeling, landscaping, or HVAC system installations.
Does HomePro have any eco-friendly practices or accreditations?
HomePro Mobility incorporates eco-friendly practices, such as using recycled aluminum in their stairlifts and eco-friendly packaging materials.
What safety measures does HomePro have in place during projects?
HomePro Mobility ensures safety through professional installation by licensed experts, the use of high-quality equipment with built-in safety features, and comprehensive training for their team. They also provide 24/7 post-installation support to maintain safety and functionality.
What is HomePro's preferred method of communication?
HomePro Mobility primarily communicates with clients through their online forms, phone, or email.
What financing options does HomePro offer?
HomePro Mobility offers flexible financing options to make their mobility solutions more accessible. They provide low monthly payment plans, allowing customers to spread the cost of products like stairlifts over time. Additionally, they offer rental options for those who require temporary mobility assistance, such as during recovery from surgery or injury.
Does HomePro assist in securing financing?
Yes, HomePro Mobility assists customers in securing financing for their mobility solutions.
Promotions
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Free Quote
Our quotes are 100% free with no obligation to purchase. No high pressure sales here. We are here to help.
Terms and Conditions
Contact HomePro for more information.
Homeowner Reviews
HomePro
Reviews by Platform
- 4.4 / 5
- 4.9 / 5
Only show reviews that mention…
12 reviews
Alex C
Gavin has a great personality and puts one at ease during what can be a difficult period for anyone who is in the process of building a home. Got us going on the right path and put together a sensible system for us. We highly recommend Gavin and HomePro.
October 24, 2024 · Verified
Santosh A
The service technicians at Home Pro are excellent. Rogelio Johnson was the technician and he is the best. he explained the issue and promptly fixed the issue and also spent time educating us on the app and other related things. HomePro should hire more technicians like Rogelio. The new ones who install are not experienced and don't spend the time teaching home owners on how the system works. Reaching out to HomePro via builder is the fastest they respond. Reaching out directly starts with request for payment.
October 22, 2024 · Verified
Aimee H
Update: Within a week of this review, our entire system went down. No one at HomePro will return our call including "Kendrick" in their response below.
Similar to others below— if you have a problem with your HomePro products, you get the absolute runaround. I was told a manager would call me back, that absolutely did not happen. I even dialed the number + extension listed in the responses here. That person is “unavailable.”
I paid for wireless contacts, 3 exterior cameras, and a doorbell camera. All of which are not functioning properly. The cameras only work in live mode and will not show me any history. Half the time, live doesn’t work either. It’s just a constant spinning wheel of death. Though this system and cameras are new, we have been customers for 4 years and have never experienced this.
Similar to others below— if you have a problem with your HomePro products, you get the absolute runaround. I was told a manager would call me back, that absolutely did not happen. I even dialed the number + extension listed in the responses here. That person is “unavailable.”
I paid for wireless contacts, 3 exterior cameras, and a doorbell camera. All of which are not functioning properly. The cameras only work in live mode and will not show me any history. Half the time, live doesn’t work either. It’s just a constant spinning wheel of death. Though this system and cameras are new, we have been customers for 4 years and have never experienced this.
October 21, 2024 · Verified
KC3
Home pro was very thorough in the explanation of my security system. I also appreciated their dedication and attention to detail to make sure it was installed properly. The Technician Castro even made a point to leave and go get another flood light for our home when he realized the one he had on hand was faulty. Quality service and so far I'm satisfied with our Home pro security system.
September 13, 2024 · Verified
Christina G
Pete set up my system and he is amazing. He expertly set up all of my media, then was so patient explaining my system to me. He followed up with me to make sure I was all good, then when I had additional questions and needed a refresher on the system, he stopped by on his way home from a long day to assist me again. I am very grateful for his professionalism and his patience with me.
September 7, 2024 · Verified
Alexis F
I had a pleasant experience with Jeremy and Jesus with the installation of both systems.
They were respectful and very courteous of my home and my work time. They explained each system in depth and answered all questions with patience. I give them 5 stars.
They were respectful and very courteous of my home and my work time. They explained each system in depth and answered all questions with patience. I give them 5 stars.
August 31, 2024 · Verified
Jeffery S
Alan provided Outstanding customer service.
He followed up from overnight call immediately the next morning. Great job! Ask for Alan if you call Home Pro.. Best Tech, Call Center Agent, etc.. Give that man a raise..
He followed up from overnight call immediately the next morning. Great job! Ask for Alan if you call Home Pro.. Best Tech, Call Center Agent, etc.. Give that man a raise..
August 29, 2024 · Verified
Anna N.
Was very professional and answered my questions well
ARLINGTON, TX · August 19, 2024 · Verified
Marquis
Taking a moment to express my satisfaction with the service I received from Damien. I have had many techs out to my house for an issue I am having and dealing with Damien was a smooth process. He was very professional and knowledgeable which was a level of customer service that exceeded my expectations. I appreciate his dedication to ensuring we had a plan set in place before he left. Please extend my thanks to the him for a job well done!
August 16, 2024 · Verified
EC U
What an excellent selection experience at HomePro!! The process that Brian Green took us through for our new home build was very well done and very thorough. He is very knowledgeable and very approachable. I am extremely satisfied with HomePro and the seamless process they have created. Hats off to HomePro!! I can't wait to hear those new speakers in our new Cambridge home!!
June 13, 2024 · Verified