ION Solar

My guy Preston came knocking on my door as per usual when you buy a new home, lucky for him I was in the market! I had signed with another company prior to his arrival but he took a look over my contract and pointed out that the other company wasn’t even selling me a solar system!!! I was essentially renting them. He quickly advised me on how to get out of that contract and for LESS than what the other company was charging me, I was able to get a bigger system and back up battery using BETTER technology. I knew nothing when it came to solar products and I am extremely grateful that Preston got me out of a potentially nightmare of a situation. I had a few issues with my panels when the system was first installed, but they were quickly remedied. I would contact Preston at the craziest of hours due to my own work schedule and he never failed to answer my questions, regardless of how many times I would ask the same thing. I’ve had the system for a few months now and have no complaints! The back up power has came in handy for a couple storms and random outages and overall our family is very happy with our system.

Very satisfied with the company and the solar panels

Great Company! Everything Jarrell stated would happen, did. At the time I had my Solar installed I received a 30% tax rebate from the government on my tax return. It took about 8 months before for me to understand the relationship between ION Solar, Dominion Electric and myself. Since then my electric bill has decreased approximately 75% and once or twice a quarter Srectrade sells power as my representative back to the power company. It has truly been a win, win situation!

The entire process was handled very professionally and successfully. From the initial sales presentation by Cameron B through planning, permitting, installation, and activation it was seamless. . Cameron kept me informed, as did the entire Ion team each step of the way.

Quick install and great service. Everything went smoothly

During this process everyone I have come in contact with has been extremely positive helpful and professional thanks to the whole ION team awesome job

Steve with Ion Solar was great to work with, the process from start to finish took less than two months. The installation team had the panels installed in one day and they did a great job. Panels have been up for 5 months and have been significantly reduced our grid dependency.

I love what it is doing for my electric bill. It will be better yet when I get the panels paid off

They are very good they will help you from the start to the end. Very communicative . They keep you informed in any updates you f the process. I really recommend them and I’m very happy with the service.

So excited to finally have solar! We've been wanting this and talking about it for years and Ion finally made it happen! They were generally responsive to our questions and very patient with all of your spreadsheets and annoying questions. Our Energy Adviser, or primary sales POC, was Griffin M and he sat with us for several hours over multiple days patiently going through all of our engineering spreadsheets and detailed questions. He was very honest and straightforward with us and if didn't know something he would go find it out in a reasonable timeframe. Can't appreciate his work enough.
There were a few times where we had to go back to the design team with concerns and we had to delay the installation to get the right numbers for our power home usage but they ultimately worked out well. Because of all of our questions, it was maybe 3 months between contract to install but the actual install was done very quickly, within a day. We did have to wait a few weeks after install to turn the system on but that was mostly waiting on city inspections, permit, and power company permissions.
We do appreciate the Ion Solar app which allows us to monitor our system performance on a daily basis and we are already seeing power go back to the power company ~20 days after install :).