Leafguard

Jonathan Douglass was the best! He took time to explain all of the products and installation procedure in meticulous detail. The products are excellent quality and the lifetime guarantee can't be beat. Definitely recommend this company.

Nevin Wynn did a fantastic job explaining how LeafGuard gutters work. He answered all of the questions we had. He was thorough. He took pictures and explained to us what needed to be done to make sure we had no more problems with leaves backing up in the gutters. Looking forward to seeing them installed. No more ladders for us! Great job Nevin! Thank you!

Matthew did an excellent job explaining how the Leafguard gutter protection system worked and provided very high recommendations to prevent further damage to my home. He was very professional and courteous.

David came out to my home today. He was very professional and efficient with getting me an estimate. His presentation was thorough and well explained. I would highly recommend him to all my neighbors.

Leafguard of Richmond installed leafguard gutters on our home Jan 22, 2002. We love trees. We have oak trees on our property that put out a huge amount of leaves and debris. In 22 years of service, we have never had a clogged gutter or gutter failure. We once had one gutter running slow. Leafguard came out, cleaned the gutter out under lifetime warranty, and charged us nothing. The amount of time saved in not having to clean out gutters for 22 years is worth every penny of investing in Leafguard. I highly recommend leafguard gutters.

Every star of this review is for Jonathan.

While we did not end up going with them for their services due to a financial issue, they are clearly the best in the business.

Jonathan, our rep, was incredible. Kind, caring, patient, and knowledgeable. Fantastic conversationalist, and a great dude all-around.

My only complaint is the scheduling system. We called last week to cancel a follow-up appointment with Jonathan due to financial constraints. Yet, today, Leaf Guard still sent Jonathan the hour-and-a-half round-trip to our home only to be turned away.

I called Leaf Guard, informed them of this, and expressed my desire that Jonathan not face any repercussions for his time being wasted on the job. After explaining this, I was asked if I wanted to cancel my appointment for today--the one I had just explained several times over that I had already cancelled.

Great service, great representations, but I hope this isn't indicative of their overall communication with their employees.

I feel terrible that Jonathan had to drive out to just get turned away. I hope he is compensated properly for this.

John, if you end up seeing this: You're the best, and thanks so much for your hard work and conversation.

Matthew was amazing he was very informative about the product he showed us that our leaf filter system was failing. We was tired of cleaning the filters more than the gutters and then they charged for each cleaning. Leafguard was worth every penny and I wish I would have done it sooner.

I’ve called their website. You literally have to wait close to 5 minutes for someone to pick up. After that you get some couch potato that claims to work there. However, they are just lazy 2020 holdovers who no nothing, pass the buck off to the company, who will set up an appointment. 48 hours now, 2 calls later with over 20 minutes on hold, no call back. Leaf Filter is a much better system anyway

Quick completion, responsive to minor defects

My experience with the seller was amazing but for personal reasons I had to cancel and emailed the designated email they provided. There has been no answer and it has been more than 10 days of this. The gutters were never put up and I am still waiting for them to refund my money. I have called the offices and they told me someone is going to call us but they never did. My next steps are going to be more legal and with the BBB but I have to tell you it’s been a hassle for me to actually resolve this issue.