Darlene R
On Friday, February 21, 2025, Lock Tight Impact Windows and Doors scheduled the installation of three (3) impact glass doors and one (1) impact glass window along the south side of our house, overlooking the patio.
From the initial consultation, Lock Tight worked with us to establish mutually agreeable pricing and financing terms, demonstrating their commitment to customer satisfaction.
On the scheduled installation day, Lock Tight technicians arrived early. They promptly began work, removing the old doors and windows and installing the new ones confidently and professionally throughout the entire process, completing the installation at 7:00 p.m. Before they left, the technician thoroughly inspected each door and window with us, ensuring the quality of the installation and confirming proper functionality of all the locks, and explained to us that they would be giving us a call to set up an appointment date for the inspection and for Lock Tight themselves to do the final touch-ups.
We are very satisfied with the quality of their work, our new Lock Tight Windows and Doors, the professionalism of the installation team, and the overall service we received. We would happily recommend Lock Tight Windows and Doors to our friends and family who are seeking a reputable company for their impact windows and doors.
March 3, 2025 · Verified
Enila T
I hope I never have to deal with this company again. When selling, the salesperson promises top-notch service, claiming they will handle everything—including removing all the shutters from your house and delivering an excellent finish—so you won’t have to worry about a thing.
However, in reality, they sneak different terms into the contract, hiding them between the lines, and when the day comes to perform the service, they refuse to do what was verbally agreed upon, saying it’s not in the signed contract. Unfortunately, we failed to notice how deceitful they were about the terms in contract.
On the day of the service, it was a complete mess. The finish was terrible, their workmanship was awful, and they even damaged my pool screen. Now, fixing it has become a huge hassle.
And on top of that, we failed the first inspection. The inspector said everything was a mess and refused to come back until they reorganized everything.
I sincerely hope I never have to deal with this company again. Their phone support is rude and unprofessional, with untrained staff who have no idea how to assist customers. A total lack of professionalism.
February 21, 2025 · Verified
Johnny C
Excellent job. Great and timely installation. Great Home improvement. Installers always showed up on time and the work was completed on time as promised. All staff and workers were professional and courteous. They ensured our property was well protected.
January 25, 2025 · Verified
MONICA Z
LockTight Impact Windows, Door & Roofing
Absolutely wonderful company to work with! They were extremely professional. Answered all of our questions and concerns. Thank Jeffrey & Messi who worked on our windows and doors, they did an amazing Job! Our Windows look beautiful and our doors. Thank you LockTight Impact Windows, Door & Roofing.
January 9, 2025 · Verified
Andres Z
LockTight Impact Windows, Doors. Outstanding Job!! They answered all my questions and Concerns. Absolutely a great experience! They were extremely professional. Thanks to Jeffrey & Messi who worked on our windows and doors, they did an amazing Job! Our Windows and door look amazing. The dust was unavoidable but thats construction. Now waiting for the inspection. A+
January 9, 2025 · Verified
Stefani R
I can’t say enough about LockTight, they went above and beyond to make sure all of my questions were answered before they started on my windows and doors. They were careful while working not to damage anything surrounding the windows and doors, even though some of the space given to them was not the ample. They always cleaned up after themselves after each day. They also had me test each and every door to make sure I was satisfied with them and walked me through proper operation of the windows as well. I am eagerly awaiting the energy savings that my beautiful new windows and doors bring! Thank you LockTight!!!
January 9, 2025 · Verified
Ameka D
"We had an excellent experience with this company! They came to our house and used every available resource to get the job done efficiently, to meet the deadline we had discussed. We were well-informed throughout the entire process, with clear communication about what to expect every step of the way. Highly recommend their services for anyone looking for reliable and professional work!
December 12, 2024 · Verified
Derrick M
Locktight deliver my impact windows in a timely manner. Installation of 21 windows and door was complete in three days just as promise. I have recommend them to all my neighbors and to anyone looking to invest in impact windows and doors.
October 18, 2024 · Verified
Raul
I recently had Locktight Impact Windows installed, and I am beyond pleased with the entire experience! From start to finish, their team was extremely professional, knowledgeable, and efficient. The quality of the windows is exceptional, offering both top-tier protection and noticeable improvements in energy efficiency and noise reduction.
What really impressed me was their attention to detail and cleanliness. After the installation, they made sure to clean up thoroughly—leaving my home spotless! It's rare to find a company that takes such pride in their work, both in terms of the product and the care they show for your home.
If you're looking for impact windows that provide excellent security, comfort, and an all-around fantastic experience, I highly recommend Locktight Impact Windows.
October 17, 2024 · Verified
Natalie S
We got a very good deal with Lock Tight. They worked with our budget to help us get impact windows in our townhouse. Definitely feels more modern and open. Shoutout to the younger couple that installed them. They worked so hard I unfortunately didn’t get their names. Thank you so much again
October 4, 2024 · Verified