Logan Services AC & Heat

We had a great experience with Logan Services, from scheduling a consultation with Tyler to installation with Michael and Carter the next day!

Tyler explained in easy to understand terms the pros and cons of all their systems for our lifestyle needs. He provided discount options we were unaware of, which helped in our decision to purchase the state-of-the-art Trane XV Series A/C and XCm Furnace system.

The installers, Michael and Carter, arrived promptly at 9:00AM the next morning. After a quick site inspection, the two immediately set to work dismantling our 30-35 year old system. They were polite, courteous, and organized. Any questions we had during installation were professionally answered by both men. They had the new system installed, tested, and explained to us in just 8 hours!

Overall, we would recommend Logan Services to our neighbors and friends for any of their HVAC needs. Great people to work with!

Our air conditioning unit and water heater stopped working around the same time and it has been so miserable for my daughter and me with the temperature in our house sometimes reaching 90 degrees. I did a Google search and am SO GLAD I came across Logan A/C & Heat Service. Their representative, Brandon, came to my home and did a thorough inspection, explained the different units that were offered, explained various payment/financing options, and left an estimate/company information for me to read. I was also given multiple discounts which drastically lowered my final price. I thought I was going to have to find two different companies (one for the A/C unit and one for the water heater) but to my surprise they were able to do both all in one day! Christian arrived at my home on time and explained the instillation process as well as how long everything would take. He wore shoe protectors and had informative answers for any question I had. The entire installation process took around 7 hours and not one piece of trash was left on my basement floor when they were finished. I am a nurse who works night shift and they were great with working around my crazy work/sleep schedule. Prior to each appointment I was sent text messages regarding arrival times, as well as pictures of who would be coming to my home. I really appreciated that and feel that all instillation companies should do it as well. I made sure to get other estimates but Logan’s had the lowest price and the BEST customer service of any company I talked to. I will refer anyone I know to them and won’t hesitate to call them again in the future should the need arise. Thank You So Much!

We could not be happier with the service and installation! Mike gave us the quote and worked to ensure and old, inefficient unit was replaced properly and have the outcome be aesthetically pleasing, as well as work to cool (and later heat) our home. The installation team of Shane, James and Jason were awesome! We went from one undersized unit to two perfectly sized units and our home has never felt better. Yesterday was hot and humid and for the first time in TEN years, our home is comfortable and the A/C units didn't struggle to keep up. I used to think I "needed" the house set at 68 or lower. Nope, it was just that the old unit could not keep up. Shane and crew not only installed new units but our duct work was completely redone and it's WONDERFUL. The old 1980's duct work from when this house was built was certainly less than insulated in a VERY hot attic. These guys worked three very long and hot days to get our a/c working perfectly. They were courteous and clean and explained things very well. I highly recommend Logan A/C & Heat Services for anyone who even has a question about their existing systems. These installers definitely did five-star work for us! Thank you!

Darren and Alex arrived on time for a full central HVAC replacement. Both employees were courteous and professional despite a very long day. They removed and replaced our entire system in a single day and showed us the install, care and operation of our new Trane system. They took several extra steps to make sure they left no trace and respected our property by placing drop cloths everywhere they worked. Afterwards they cleaned the work area and took all trash/excess supplies with them. This is the second home we have used Logan in the last 12 months and will continue to use them for any further needs. Highly recommend Logan Heating and AC services!

Had Logan A/C and Heating Services come out today to replace our 24 yr old Janitrol units that just gave out during the first heat wave. I had to replace the Run Capaitor that died on it. We had a $650 Duke Energy bill. Zane came out and worked with us from sales and helped us secure financing for new units. We got approval around 4 pm and the next day Travis, Josh and Marissa were at our home at 9am to start removal of the old units and install the new Trane units. They were polite, knowledgeable and did a bang up job and left our house cleaner than it was when they started working. I had 5 different companies out with estimates. Logan was not the cheapest but was very thorough and did a great job explaining everything and made me feel comfortable making the decision to go with them.
It took our house one hour to cool down to 80 degrees from 89 and the humidity was gone. We our comfortable now at 80 degrees. Thank you Zane, Travis, Josh and Marissa. What an amazing, awesome group of people! Logan should really be proud of them. I highly recommend Logan A/C and Heating Services! Chris and Mhel Burger

Connor and the team at Logan did an incredible job. They were very nice and respectful, worked through the rain, and finished the job on time giving me updates every so often. They cleaned up after themselves and instructed me on how my new systems works. They were very thorough ensuring everything was sealed, working properly, and took my old unit away. I was happy with their service.

We had a great experience with Logan Services this week getting a full system replacement of our 20 year old units.

It started with Allen giving us a thorough walkthrough of various solutions. He took detailed measurements that actually showed we could downsize compared to what the original builder installed, saving us money. We appreciated his patience and responsiveness to all of our questions/concerns.

When it came time for the installation, Devin and Eric were absolutely fantastic. They worked really hard (especially in hot attic conditions), communicated well, and provided a very clean/professional install. They were able to complete a full dual system in just 1.5 days and had great attention to detail. Things like taking extra time to route the exhaust pipe without cutting holes in our drywall, checking with us before starting loud drilling outside our office, keeping a clean work area, and even carrying in a package delivery off our porch showed us they really care about pleasing customers.

We did hit one snag on day two, which was a defective thermostat. They had a new one dropped off by another tech and swapped in without delaying the project.

We will definitely be contacting them again for future projects when the time comes.

I never thought I'd have a "good feeling" after a furnace and AC installation in the middle of January, but I am honestly so pleased with this company and the people who helped us get our systems replaced. The estimator (Nick) who was just honest and thorough, gave us a good understanding of our options and to my surprise the numbers did not make my eyes pop out of my head. We felt they offered very good prices. Our installers, Adam and Mannie, seriously worked tirelessly to get this big job done and they even stayed late to help us understand how all our new systems worked. They were professional, super nice, left no mess behind, and left us feeling very secure with our new systems. Great company, lives up to it's 5 star status!

We recently had a new furnace and AC unit installed in our home by Shane & Mike. Not only did they arrive on time, but they also called ahead of time to alert us when they were on the way! They were both very friendly and kept us informed on progress of the installation throughout the process. We expected the install to take near a full day, but these guys were able to finish the install and test the units for proper functionality in just a few hours!

And we’d just like to throw in a shout out to the service manager, Bret! He serviced our previous unit, let us know it was time to replace, and helped us find a whole house system that was way more energy efficient and in our budget!

We have had an amazing experience with this company and would recommend Logan’s to anyone in need of heating or cooling services!

Logan A/C & Heat Services did a fantastic job for us.
We got a complete new Trane AC and Heat System. The Sales Rep was very helpful and friendly. We got 4 other estimates and Logan was by far the best value and offered higher quality products.
The Installers were very professional, respected our home, explained exactly what they were doing each step of the way and also demonstrated things we can do to maintain the system.
I would highly recommend Logan A/C & Heat Services to all my friends and family.
Fantastic products, service, and value!!!