Modern Mechanical

The team at one hour, heating and air-conditioning are very professional. We’ve had two systems installed, and they are very technically proficient and friendly, and on time, cost is Reasonable, and we are glad we chose this HVAC company.

HVAC system went out. Had them come out to give a quote. They told me it was the pressure switches and the gas valve that was broken. Quoted me $1700total $450 for the pressure switches and $1,000 for a gas valve plus $250 in labor to fix and said my unit would just go out again because it is 14 years old. Pressed really hard for me to get a completely new 10k system from them.
Went on Amazon, ordered two pressure switches for $80. Literally one screw to replace. Fixed the entire system. Works great now.
Corrupt company trying to take advantage of people who don’t know anything about HVAC systems.
NOT TRUSTWORTHY, WILL TRY TO TAKE ADVANTAGE OF YOU. STAY AWAY

All of my interactions with One Hour have been outstanding. From scheduling to execution of services requested. All of the technicians are excellent. They are courteous, on time and efficient. They came highly recommended several years ago and I am glad to continue to work with them.

Adam B. is our service tech and is always professional, considerate, knowledgeable, and informative. He does a great job identifying and explaining any maintenance needs, concerns, or available upgrades or products.

We've been happy with our system that was installed and has been maintained by Modern Mechanical/One Hour Heating for 10 years and going strong!

We had Adam come out for our semi-annual check of our heating system. As always he was very professional, very pleasant and very thorough. We are extremely pleased with the service provided by One Hour Heating and Air Conditioning. They are a quality company.

These guys are all great. They always show up quickly and on time, they give me options without pressuring me to spend more than I need to. Unlike other companies that have come out I never worry about leaving these guys unattended in my house and my dog just loves them! Thanks for the great service!

I debated leaving a 2 star review because the service quality was fine and they resolved the issue promptly, but the cost was really really high so I settled on a 1 star review.

We had a new AC/Furnace installed 3 years ago by them. Unit had a 10 year warranty (which sounds good and thermostat had a 5 year warranty).but just parts no labor. Well 3 years later…thermostat dies. Same one is available on Amazon for $200 (which I also think is insane but it is a multistage unit…and I am not in HVAC). I wasn’t completely sure it was just the thermostat and called for service. They have a $119 call-out charge…ok..I get that there is a cost to sending someone. Their tech was pleasant and professional and came promptly the next day (today) - though it was not an emergency call, spent an hour (not including time in truck prior or after appointment in driveway). And the thermostat manufacturers warranty was acknowledged. I paid…$302 in addition to the call out fee (grand total $421] for one hour of work replacing the thermostat with the part under warranty along with associated diagnostics. I don’t know about anyone else…but I need to change professions. They kept trying to sell their service contract which would have reduced the cost by $100+ if I paid an additional $375. But if it costs that much under warranty…I can’t afford their labor rates on a regular basis. In my opinion, with rates like that, shy of replacing an entire unit…warranty isn’t worth much. I can only imagine what their parts markup would be if it were out of warranty. Next time I think I will gamble and try a spare thermostat before I call. Might save me over $200 for something under warranty.

We have used this company for two years to install and maintain several systems in our house. They do terrific work and are always prompt, punctual, and respectful.

We recently had two furnaces out just as it started getting cold. Scott Ruleman came out and quickly diagnosed the problems and got them back up and running. I also appreciate that he took care of some very gross work (pulling dead birds out of the furnace motor). Everything seems to be working well since the appointment. Thank you!!

Carlos was fantastic doing our fall inspection. Was on time and explained everything clearly. Took time to answer any questions. Was very pleasant to work with.

I’ve been using One Hour Heating and A/C/Modern Mechanical for several years now. They are always responsive and do great work. I purchased a new HVAC system from them this past spring, and it’s working beautifully.