Gerardo C
From cleanliness to professionalism, I haven’t had a good experience with a company as such in a long time. Mo came out and was very straightforward and customer service driven. He set us up an appointment with Maurice and Aldo, whom, were very thorough cleaning our ducts for about 5 and a half hours. We were having issues with airborne mold according to a mold testing company… then my wife and I were being pressured into buying mold foggers and bombing our house ourselves for $2700! We came home to the mold smell gone. While mold might still be present we paid less than half of that cost to get our ducts professionally cleaned as well and our vents disinfected and painted. Also we were guaranteed the ducts and unit would not need another clean for 3 years according to Mo. We will be looking into buying the air scrubber for our home as we now know that this company is honest and reputable.
December 3, 2024 · Verified
diane P
Scott was very professional and kind and he knew exactly what he was doing and explained everything before doing anything. He also made sure there were no surprises by letting us know how much the job was going to be and gave us options before doing the work. I recommend Scott for any air condition And Heating work.
December 2, 2024 · Verified
Matthew W
Caleb and Bryan both did an awesome job for us. Both were friendly and honest and didn’t try to sell us anything we did not need but also explained very clearly what we did need and why. Both are great techs and One Hour should do everything they can to keep employees like them! Bryan went the extra mile for us to help and genuinely deserves a raise. Would recommend this company based on the quality of the character of both these guys coupled with their excellent work.
November 30, 2024 · Verified
William P
This associate delivered the best maintenance service of any One Hour Heating and Air I have ever experienced, and this residence has been serviced by them since 2008! Christian is super-focused on task and is efficient and thorough. He explains things effectively and provides information that leaves the customer feeling good about the systems that are installed in the residence, like the new air scrubber that was installed earlier in the year. The clean attic filter report was likely a result of the scrubber. Christian also installed 5 new batteries in my smoke alarms and cleaned the dryer vent before beginning his regular maintenance. These were new, and much appreciated, services. Christian is an exemplary representative of the organization.
November 29, 2024 · Verified
Christopher W
Anthony was perfect! He explained everything that could be done and even cover what had been done many years ago by another company! Right on the money!! We have no reservations about using his company’s services and now have a reasonable plan for addressing our home’s continued life span. THANKS!
September 5, 2024 · Verified
Cenith M
Best repair/installation I’ve ever experienced. In all there were 7 technicians that diagnosed and installed our new air conditioning.EVERYONE I dealt with from the first call was kind, considerate and knowledgeable. They installed the air conditioner and left my house cleaner than it was before. I highly recommend them. Love their radio and tv commercials. And the attitude you see on them is the attitude they all display.
August 7, 2024 · Verified
Kimberly D
Jordan with One Hour was awesome! Got there early, worked with minimal need for disturbing our work day. Very straightforward, didn’t try to sell us anything we didn’t need and offered a great price on the membership. Great guy super honest and helpful.
July 30, 2024 · Verified
Eddie F
Jeff was very good with working with us on our air conditioner problem. He took the time at the end of a long and hot day to explain everything well. We're thankful he was the person you sent to us.
Update 7/5/24 Our service technician today was Jordan,, and he also did a great job. We were very pleased with his work.
July 5, 2024 · Verified
Natalie H
From our first appointment with Anthony we were very impressed! Prices beat all other quotes and installation was a breeze! Marshall and his crew did an exceptional job. They were very professional and we highly recommend One Hour Heating & Cooling!
June 27, 2024 · Verified
Michele A
Joseph installed a mini split system in one of my rooms. He and his associate were on time and installed the system quietly and to the highest standards required. After installing he demonstrated how to operate it. Also a shout out to One Hour H&A for their alacrity. I called Wednesday to inquire about a mini split, Andrick, a comfort counselor arrived Thursday to assess; and the system was installed Friday! Bravo!
May 20, 2024 · Verified