L
We had a super complex re-roofing situation, with high vaulted ceilings, poor ventilation and many moving parts. Our attics and decking were completely contaminated with mold, and my family had been evacuated from our home. It was traumatic, to say the least. Lee went above and beyond in working with us, from start to finish. Not only did he and his team design a solid ventilation system and meet the need, but he truly cared about what my family was going through. While the job was not without challenges, and there were a couple issues we needed to address, we can't imagine working with anyone else but Lee and Rapid Roofing.
February 11, 2025 · Verified
J A
I contracted Rapid Roofing as a recommendation from one of my friends to do a roof replacement in my property. My roof was replaced back on 09/27/2024.
I have been very unhappy with the results, to start they arrived 4hrs late to start my roof which led into less hrs for them to do the job, the result a mess.
Be aware that they didn't perform an entire tear off even though it is part of the contract, reason they said it is a standard practice to leave previous shingles.
As a next step, they damaged my property, including wood fascias and gutters. They covered their mistakes with caulking and bolts.
The shingle installation in a couple of valleys is concerning since there is a huge gap in which ice and water can go freely.
This is the typical story of a company that treats you kindly so that you sign only with them. After you sign, they totally change their attitude. Part of my decision to have them replace my roof was the warranty they offer, which it is absolutely useless.
After 2 months the company’s is absolutely non-response, I sent an email per their instructions, called weekly and even visited their office, the response to my request to fix their mistakes is that this is not a priority for them, how could you said this to a customer?
Do yourself a favor and look for a company that has values and respect for their customers.
November 29, 2024 · Verified
Kim J
We had Rapid Roofing out to do a new roof and gutters on our house and garage and new siding on the garage. Chris was our salesman, he was super nice and informative, Dave our project manager kept the project on schedule and the crew were nice and respectful. Great experience and great work. I would recommend them.
November 6, 2024 · Verified
etter H
We received quotes from five different roofing companies to replace the house and garage roofs, and decided to do the project with Rapid Roofing due to their thorough inspection, meaningful recommendations and competitive pricing. The communication with all of their team members was great and they provided all required information to make an educated decision about the available options. They honored our request to install the roofs in a specific week with the final date aligned a week in advance. The actual work was done in a timely manner with attention to details, including a very thorough clean up afterwards. In summary: a highly recommended, very reliable company!
September 21, 2024 · Verified
Lisa G
We had a great experience with Ryan at Rapid Roofing! He was knowledgeable, kind and very patient with our needs. Their team did an incredible job on our extremely difficult roof replacement project! This was also a very fast and efficient job! Job well done!
August 16, 2023 · Verified