katy J
From the ordering process through the installation and inspection my experience was wonderful. The salesman knew his product inside out. He helped me design exactly the French doors I have dreamed of for a long time. Although, once the door was ordered the special order took several weeks to build and ship of which I had been made aware. What I didn't know was ,unlike the majority of companies today , Andersen believes in customer service . I was called twice during the long wait and given an update as to expected installation date and a third call to verify the date and time frame.
Installation was flawless and meticulous down to wiping away any smudges or fingerprints left behind. A another person then came by to inspect the installation and verify that all was done correctly and to answer any questions .
I am so impressed. Thank you.
March 14, 2025 · Verified
Missy L
High quality products, good people, great service
Update 3 weeks later: Dropping review to 3 stars. Following a great install, we are still waiting for a final inspection or word that we even need a final city inspection. Our punch list of a broken lock, torn screen & missing caulk is on hold as items needed won’t even be shipped until 2 months after install. Great product, disappointing post-install service & communication.
March 7, 2025 · Verified
Katy D
What a pleasant experience from start to finish. Dennis was the best and the installers were polite, and cleaned up after the job. We had to have a pocket opening converted to stationary and the work was phenomenal. You would never know it was any different.
They are not the cheapest in town, but you definitely get what you pay for!
February 11, 2025 · Verified
Steven N
I had an excellent experience with Answers on Windows from start to finish! Their team was professional, knowledgeable, and incredibly detail-oriented. They took precise measurements, crafted high-quality windows, and installed them flawlessly. The entire process was smooth, efficient, and completed on time. The final result exceeded my expectations—the windows look fantastic, function perfectly, and have already made a noticeable difference in my home’s comfort and energy efficiency. I highly recommend Answers on Windows for anyone looking for top-notch service and craftsmanship!
February 4, 2025 · Verified
Susan A
I am partly through the installation process, the doors are exception, the installers were punctual, skilled and the job site was left neat and tidy. New framing and trim provide much needed upgrades, safety and protection from the weather to my older home. Brian’s visit to review the install and prepare for permit inspection was extremely helpful in understanding next steps and capturing punch list items for the final crew to complete once the inspection has occurred. Looking forward to completing the project and enjoying my beautiful new doors.
January 27, 2025 · Verified
Kelly S
We just installed sliding glass doors from Andersen (as well as two other doors), and we could not be happier! The whole experience ran smoothly and professionally - from our salesperson Brian, to the wonderful installation crew (I am blanking on their names but they were awesome), to Stephanie, the final inspector. And best of all the doors are beautiful, solid, and keep the noise out! What a difference it has made to the look of our house! We highly recommend them and plan on using them for window replacement in the future.
January 14, 2025 · Verified
Donna
We had Renewal by Anderson install a new front window. The window is beautiful. Everyone we worked with was very professional. Dereck Swenson the sales representative, the installer Tomy, Molly and Mallory kept us notified on all the steps and Johnny Cruz inspected our window after installation. All these people made our installation easy. Any questions they were quick to answer. After installation we had some questions and Johnny Cruz had answered immediately. They were all pleasant to deal with. Tomy and the gentleman that worked on the window left the room spotless and there was no damage to paint. Extremely happy, thank you to all who made this process pleasant.
December 3, 2024 · Verified
Yakima W
I contacted Andersen to obtain a quote to replace 2 windows in my home. Someone was able to come out the same day, which was awesome. Alec, a nice gentleman came & he provided a variety of options. He was knowledgeable, considerate, & understanding. The sample window was a great visual aid, as it allowed me to see the design & functionality of the window.
December 2, 2024 · Verified
A W
I recently upgraded my home with Renewal by Andersen windows, including impact windows, and I couldn’t be happier with the decision. Living in a hurricane-prone area, safety was my top priority, and these windows deliver unmatched peace of mind.
The quality is exceptional—solid construction, flawless installation, and a sleek design that complements my home’s aesthetic. I can already feel the difference in energy efficiency; the house stays cooler, and outside noise is noticeably reduced.
Knowing these impact windows are designed to withstand hurricane-force winds is a huge relief, especially as storm season approaches. The team at Renewal by Andersen was professional, knowledgeable, and ensured everything was done to perfection.
If you’re considering upgrading your windows, especially in a hurricane-prone region, I wholeheartedly recommend Renewal by Andersen. These windows are a smart investment in safety, comfort, and style.
November 27, 2024 · Verified
Valerie D
My first round of windows were just installed. The installers, Tommy & Nathan were absolutely great. They were professional, they cared about the quality of their work, they covered everything in plastic to catch the dust, they VACUUMED and put everything back in place. The Anderson inspector was also great and thorough. If you are looking at purchasing replacement windows, I highly recommend that you give Anderson Replacement Windows a call. I’m so pleased with their work ethic, I’m going to have them replace my second round of windows.
October 23, 2024 · Verified